The Requirements
To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Project Manager, Data Center Construction opportunity, you will have:- A college degree, preferably in a technical field such as Engineering, Telecommunications, Computer Science etc.
- 10+ years of experience in data center / telecommunications and/or engineering construction and colocation project management, including expert level knowledge in: Quick question for you - click here
- Rack, cage, electrical distribution, and data cable infrastructure
- Reading/interpreting construction plans, one-line drawings, and construction specifications
- A foundation of electrical knowledge and experience with structured cabling
- Working knowledge of cost accounting and the ability to create budgets and track costs for all projects, using purchase orders and other tracking methods
- Demonstrated strong project management skills, including the ability to establish goals, accountabilities and timelines, and then to ensure all goals, deadlines, and specifications are met
- Strong writing and documentation skills
- Experience engaging and overseeing contractors
- Strong customer-facing skills and the ability to make effective presentations and respond to questions from groups of clients, customers and the general public
- Advanced level proficiency in the use of MS Productivity tools, including Word, Access, Excel and Visio
- Expert level proficiency with project management software (we use MS Project)
- Strong customer service skills and the ability to build trust-based relationships with our clients
- Initiative and the ability to achieve goals independently
- The ability to influence others with confidence, poise and professionalism
- A proven ability to manage multiple projects, priorities and deadlines
- Advanced analytical and quantitative skills, including the ability to:
- Analyze and solve problems involving several options with limited information
- Interpret a variety of instructions furnished in written, oral, diagram or schedule form
- A strong detail orientation
- A demonstrated ability to work effectively in a fast-paced, mission-critical facilities environment
- Excellent communication (oral, written and presentation) skills Quick question for you - click here
- Strong interpersonal abilities
- Working knowledge of SAP
- Experience working with Salesforce
- Proficiency in AutoCAD
- Advanced knowledge of Critical Systems
- PMI certification
(Please note that the title for this role upon hire will be Implementation Manager.)
The Role
The position’s primary responsibility is project management of client installations in a data center raised floor environment. This typically includes the installation of racks, electrical distribution, cages, containment systems, and data cable infrastructure. You will manage multiple simultaneous projects (approximately 30+ at a time) across several data centers in the region, using standard project and construction management best practices to ensure all installations are completed on time, in budget, and error-free. Quick question for you - click hereIn addition to your project management activities, you will also have a variety of analytical responsibilities. We will look to you to extract information out of spreadsheets to create reports that are used to support the business. We anticipate this role to be about 20% analytical and 80% project management.
More specifically, your key duties will be to:
- Manage the installations at all facilities to be completed on time or before the committed due date
- Detail and work with client and Engineering on the technical specifications and requirements
- Work with contractors and suppliers to obtain the best quality execution and the best pricing
- Qualify vendors and implement the company's procurement procedures including tendering projects, using RFPs, purchase orders, and cost tracking templates
- Hold contractors and suppliers to set due dates
- Continually track the Service Orders to completion
- Identify and rectify any steps in the process that are delaying installations
- Attend weekly meetings with all installation managers as assigned
- Work closely with the Sales Engineers and Sales to ensure what is on the order is understood and what we are project managing to
- On our large projects (known as Scale), act as the technical lead and work closely with Sales Engineers and Implementation Engineers to ensure client technical requirements are captured and understood
- Set real expectations for project delivery dates
- Conduct on-site staff training on an as needed basis
- Support the various departments in with material sourcing, pricing and technical specifications
- Assist the Sales Engineers in ensuring the Sales Orders accurately reflect the client requirements
- Work with the Operations teams to ensure they are completing Work Orders in a timely fashion, as well as to lay out timeframes to give to clients when we receive a request
- Work closely with Facility Engineering, Sales Engineering, Sales, Construction, Procurement, Provisioning and Finance
- Manage, direct and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing on-site installations
- Provide implementation updates
- Keep clients informed of the installation progress
- Interface with on-site clients as needed to obtain any necessary specifications
- Attend conference calls and meetings with clients as required
Pictured: Two data centers you will support in this market are 350 E. Cermak (above), in the South Loop, which is the premier mission-critical data center and telecommunications facility in the Midwest. The property boasts significant electrical and HVAC infrastructure as well as robust carrier network access critical to enterprise data center tenants. Not far away and directly connected to 350 E. Cermak is 600 South Federal. This data center offers a robust power architecture that delivers 1.125 MW of critical IT load and provides clients with multirack and cage configurations ranging from 2kW to over 1 MW.
Why Digital Realty
Strategic impactAs one of the key "faces" of Implementation Services in Chicago, you will influence our relationships with customers and showcase our ability to deliver on commitments. You'll be managing both colo and Scale projects, and you'll operate in a market that promises to be unique and dynamic -- you'll have a good deal of autonomy and be able to shape your role. We're forecasting incredible growth in this market, and your success will be visible to our senior leaders. If you're the person we're looking for, you enjoy rising to a challenge and going above and beyond what is required of you.
Professional development
While you'll need strong analytical, project management and interpersonal skills walking through the door, you can expect to enhance those with what you learn in this role. For example, if you don't already have global experience, you'll acquire it. We are committed to helping our people grow professionally, including providing training opportunities.
Build a career home
If you are a driven professional, this is an ideal opportunity to establish your career and flourish within a dynamic industry leader. As this team continues to grow, we may be looking for proven performers to step up.
Growth without limits
We merged with DuPont Fabros Technology (DFT), effective in September 2017, accelerating our commitment to provide the most comprehensive set of data center solutions and expertise in the market. We now are able to support deployments ranging from single-cabinet colocation and interconnection to multi-megawatt to hyperscale. The combined company has an equity market cap of approximately $27 billion, and a total enterprise value of over $35 billion. According to industry analysts, the combined company will be the largest wholesale data-center REIT in the US.
Entrepreneurial culture
We value collaboration and encourage innovation, and the organization is committed to providing employees with the tools they need to excel and develop professionally.
Excellent compensation
In addition to a competitive salary and discretionary bonus potential, we offer a comprehensive benefits package that includes medical, dental and vision plans; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match, and much more.
Pictured: From Singapore (top) to San Francisco to Dublin, Digital Realty is about removing limits to global business. Through our seamless, interconnected global network we offer more open data center service choices than anyone, including choices around vendors, service partners, network carriers, configurations and locations.
Keys to Success
This role calls for a unique combination of knowledge and experience, covering both the infrastructure side and the construction side, along with the panache to manage customer relationships. We've already stated it, but it's important enough to repeat: you'll need high energy and excellent organizational skills to manage multiple simultaneous projects, all with firm deadlines. You'll be involved in every aspect of each project, from concept to client move-in.Just as important as your technical skills will be your interpersonal and communication abilities. You will coordinate among a number of internal and external stakeholders, and you'll need to promote collaboration while also holding people accountable. As you probably already know, there will be tough conversations -- you may need to be assertive in holding vendors to deadlines or diplomatic in managing client expectations. You should be as comfortable interacting with installation crews, vendors and contractors as you are presenting to C-suite executives.
Pictured: Each of our data campuses offers state-of-the-art power, cooling, connectivity, and security systems. And each is part of the largest ecosystem of world-class US, European, and APAC carriers, hosting physical connection points for the world's telecommunications networks and Internet backbones.
About Us
Globally delivering the Right Workload, in the Right Place, at the Right Value℠.Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.
Digital Realty is uniquely positioned to provide a complete range of data center solutions on a global scale that best fit our customers' needs. We can connect them to the cloud and their critical partners on an open platform that includes 156 data centers in 33 global markets on 4 continents.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Our Mission
To provide our customers with the trusted foundation for the digital world
Our Vision
To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.
Our Values
Guide our decisions and actions every day -- above all else, we value customers, excellence, talent, teamwork and success.
Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.