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Opportunity Description
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Facilities Engineer - Second Shift
MA - Needham

Opportunity Snapshot

This position offers you the opportunity to expand your skills and experience in critical infrastructure facilities operations with the largest wholesale data center provider in the world. You will oversee and monitor a state of the art data center, including day-to-day operations, project management, construction management and more.  Quick question for you - click here   We are proactive about helping our people grow and develop; for example, you'll be exposed to planning and other areas beyond your job description. You know that critical infrastructure is the wave of the future in facilities management, and as Digital Realty continues to grow, we'll be looking for proven players to move up.

Digital Realty Trust, Inc. focuses on delivering customer driven data center solutions by providing secure, reliable and cost effective facilities that meet each customer's unique data center needs. Digital Realty's customers include domestic and international companies across multiple industry verticals ranging from information technology and Internet enterprises, to manufacturing and financial services. Digital Realty's 122 properties, excluding three properties held as investments in unconsolidated joint ventures, comprise approximately 22.7 million square feet as of April 26, 2013, including 2.6 million square feet of space held for development. Digital Realty's portfolio is located in 32 markets throughout North America, Europe, Asia and Australia.

Pictured: Digital Realty data center Needham, MA.

The Requirements

To be a good fit for this opportunity you will have:
  • Recent or current experience in mission critical facilities operating / engineering, including experience with mission critical infrastructure (UPS, HVAC, Generators, Fire/Life Safety Systems).  Quick question for you - click here
  • The ability to:
    • Comprehend, analyze and interpret complex project documents, including AutoCAD, Visio and PDF documents.
    • Manage projects effectively.
    • Develop installation standards and project tracking / management documents.
    • Respond effectively, verbally and in writing, to sensitive issues, complex inquiries or complaints.
    • Interact effectively with managers, clients, customers and the general public.
  • A high level of commitment to customer service to both co-workers and clients.
  • A Journeyman or Master Electrician, HVAC or Mechanical license. One license is required, Additional licenses are a plus. Quick question for you - click here

Preferred but not required:
  • Experience writing a sequence of operations.
  • Change management experience.
  • Experience with incident reporting.
We are hiring for our second shift and training may last three to six months.

Pictured: Digital Realty data centers feature advanced technical systems to support the most demanding operations of our customers.

The Role

Reporting to the Property Manager / Technical Operations Manager, you will join a team that incudes nine other Facilities Engineers. The Needham location in which you'll be working has 156,000 square feet of datacenter within a total of 314,000 square feet. The site can handle 20 megawatts of critical load.  There are a total of ten Facility Engineers across all of our shifts.

We have two positions available. You will either be working Sunday – Thursday, 3:00 pm to 11:00 pm or Tuesday – Saturday, 3:00 pm to 11:00 pm. The second shift involves making rounds and responding to issues that arise, but you also will contribute to all aspects of overseeing and monitoring the operations of the building including adjustments to the HVAC, Electrical, BMS, Emergency Generators and  Fire/Life Safety systems. You'll maintain chilled water and air conditioning equipment, ventilating and other mechanical and electrical equipment. Pivotal to your success will be your ability to troubleshoot and repair equipment and systems independently. We do all HVAC repairs ourselves and utilize outside vendors for additional repairs.

Your specific activities will include:
  • Overseeing all building systems and mission critical facilities equipment and other equipment associated with the raised floor environment including mechanical, electrical, emergency generators, fire/life safety systems and associated equipment.
  • Conducting routine, ongoing assessment of the building systems operations.
  • Performing tests and rounds, and analyzing data to assure the proper functioning of equipment.
  • Performing preventive maintenance on all building equipment.
  • Working on building management programs for a mission critical facilities environment.
  • Ensuring efficient operation of all building systems. 
  • Assisting, as necessary, with scheduling of preventive maintenance, contracted maintenance and general maintenance with minimum disruption of building services.
  • Coordinating maintenance efforts, as needed, with outside contractors, tenant finish personnel and engineers.
  • Maintaining lighting in all areas of the building.
  • Ensuring compliance with all safety procedures as well as utilization of protective equipment.
  • Maintaining ongoing communication with tenants, owners, property management and vendors.
  • Assisting in updating and / or maintaining as-built drawings.
  • Responding quickly to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns.
  • Assisting with maintaining inventory control programs / purchasing parts and supplies.
  • Ensuring compliance with applicable codes, requisitions, government agencies and DLR directives as relates to building operations.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Digital Realty

Professional development -- your primary focus, of course, will be on the critical infrastructure, but you'll be responsible for the entire site and most likely you'll gain experience in areas that are new to you. In addition, we are committed to helping our people grow professionally, including providing training opportunities.

Career options -- this role can provide you with challenges and fulfillment for years to come. At the same time, if you have the aptitude and ambition, our ongoing growth -- here in Needham and in other locations -- will create advancement opportunities for strong performers.

Great environment -- at Digital Realty you'll join a great team made up of diverse personalities in an easy-going but results oriented atmosphere. We value transparency and collaboration, and understand the value that each employee brings.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices (pictured). Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.

Stable profile -- our financial strength and stability provide our customers with the assurance that Digital Realty will be their data center partner for current data center needs and those in the future. Our investment-grade debt ratings provide us with access to capital to support the growth of our company, provide financing options for our customers, and continually invest in our properties.
 

Keys to Success

It should be clear by now that this is a hands-on role; you'll need much more in your background than experience with rounds and readings. In addition, to be an outstanding Facilities Engineer, you will:
  • Achieve goals independently, but also know when to ask for help.
  • Remain open to learning new things, including the Digital Realty way of doing business.
  • Be willing to dig in to discover the cause of issues, and be creative in solving them.
  • Demonstrate a strong sense of ownership and pride in your work.
  • Bring a commitment to teamwork.

About Digital Realty

Since the Company's initial public offering in November 2004, Digital Realty Trust, Inc. has been a fast-growing leader in the design, development and operation of data centers worldwide. We focus on delivering customer driven data center solutions by providing secure, reliable and cost effective facilities that meet each customer's unique data center needs. Over 10% of Fortune's Global 200 companies rely on Digital Realty to provide solutions for their data center requirements. Our customers include domestic and international companies across multiple industry verticals ranging from leading media, financial services and communications companies to technology-based businesses.

Digital Realty's portfolio is located in more than 30 markets across nine countries throughout North America, Europe. Singapore and Australia. Our global presence is supported by local experts in the markets we serve. And we stand out in the marketplace by offering innovative solutions driven by customers who see data centers not just as a technical investment, but also as a strategic platform for success.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Digital Realty is an equal opportunity employer. EOE/AA/M/F/Vets/Disabled
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Resume Supplement
Please take a few minutes to answer questions about your background and expertise specific to the Facilities Engineer - Second Shift position.

Question Yes No Comment
Do you hold an Electrical Journeyman or Master’s license?
Do you have hands on critical Facilities Management/Engineering experience WORKING IN A DATA CENTER, including experience with critical infrastructure (generators, UPS, HVAC)?
Do you have recent experience working in a Data Center within the past 1-3 years?
Do you currently live within a reasonable and realistic commuting distance to Needham, MA?
To your knowledge, do you have any immediate or extended family members currently employed by Digital Realty? If YES, please provide the name of the family member and describe the relationship.
Are you legally authorized to work permanently in the United States for any employer WITHOUT REQUIRING A VISA TRANSFER or VISA SPONSORSHIP?
Do you have experience writing SOP's or MOP's for automated building controls?
Item Experience Comment
Within the last 5 years, what role did the following play in your job:
Electrical Maintenance and Repair
Question / Choice Comment
Which best describes your total building maintenance experience?
How many years of hands on critical Facilities Management/Engineering experience WORKING IN A DATA CENTER do you have, including experience with critical infrastructure (generators, UPS, HVAC) ?
How many years of hands on critical Facilities Management/Engineering experience WORKING IN A DATA CENTER do you have, including experience with critical infrastructure (generators, UPS, HVAC) ?
Question Answer
Please list any relevant licenses or certifications you possess. (Mechanical, Electrical, HVAC, etc.)
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