Digital Realty Career Opportunities
Within the last 5 years, what role did the following play in your job:
Expertise in the operations of critical MEP infrastructure, including UPS Systems, emergency generators, various critical cooling systems, computer room air handlers and air conditioners, and electrical distribution
Within the last 5 years, what role did the following play in your job:
Strong understanding of critical environment management and the challenges of multi-tenant data center occupancy
Within the last 5 years, what role did the following play in your job:
Managing multiple data center sites
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Technical Operations Manager - Regional
IL - Chicago
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Opportunity Snapshot

The Technical Operations Manager, Regional role will give you the opportunity to expand your skills and experience working on mission critical infrastructure facilities operations for the largest wholesale data center provider in the world. This role coordinates and manages the technical, telecom, security, mechanical, HVAC, electrical and plumbing (MEP) systems and operations for the Central Region Digital Realty property portfolio. The portfolio includes turn-key flex and power based building solutions and central plant systems. While you could be challenged in this role for years to come, if you're driven to further advance your career, success in this position could set you up for a director or other leadership position.

Digital Realty Trust, Inc. focuses on delivering customer-driven data center solutions by providing secure, reliable and cost-effective facilities that meet each customer's unique data center needs. Digital Realty's customers include domestic and international companies across multiple industry verticals ranging from financial services, cloud and information technology services, to manufacturing, energy, health care and consumer products. Digital Realty's 130 properties, including twelve properties held as investments in unconsolidated joint ventures, comprise approximately 23.9 million square feet as of September 30, 2013, including 2.8 million square feet of space held for development. Digital Realty's portfolio is located in 33 markets throughout North America, Europe, Asia and Australia.

Pictured: Located in the South Loop of the Chicago Central Business District 350 E. Cermak is the premier mission critical data center and telecommunications facility in the Midwest. The property boasts significant electrical and HVAC infrastructure as well as robust telecomm access critical to enterprise data center tenants.

The Requirements

To be a good fit for this opportunity you will have:
  • A bachelor's degree (BA/BS) and a minimum of 10 years of related experience, or 15 years of data center related experience in lieu of a bachelor’s degree
  • Expertise in the operations of critical MEP infrastructure, including UPS Systems, emergency generators, various critical cooling systems, computer room air handlers and air conditioners, and electrical distribution Quick question for you - click here
  • Excellent understanding of various infrastructure redundancy configurations, and the related limitations of each
  • A comprehensive understanding of critical environment management and the challenges of multi-tenant data center occupancy Quick question for you - click here
  • The ability to:
    • Manage multiple complex projects simultaneously
    • Estimate cost of client installations
    • Analyze and interpret complex project documents such as AutoCAD and Visio
    • Analyze and propose solutions with limited information
    • Interpret instructions furnished in written, oral, diagram or schedule form
  • Advanced analytical and quantitative skills
  • Excellent verbal and written communications skills to effectively respond to sensitive and complex issues
  • The ability to create effective presentations and communicate with both internal and external customers
  • A demonstrated commitment to customer service for both coworkers and customers
  • Experience developing operating and maintenance standards and project tracking/management documents
  • Knowledge of applicable laws and ordinances in performing data, communications and MEP projects
  • The skill to provide oversight to team members for guidance and coaching
  • Experience working well under pressure with a proactive approach
  • Excellent attention to detail, strong organizational skills and a willingness to accept new ideas and procedures
  • Experience using Microsoft office tools like Excel, PowerPoint and Word to create presentations and reports

The Role

As Technical Operations Manager, Regional, you’ll report to the Director Technical Operations, Central Region, and be responsible for coordinating and managing the technical, telecom, security, mechanical, HVAC, electrical and plumbing (MEP) systems and operations for the Central Region property portfolio.

You will work primarily out of our Chicago property on Cermak and be responsible for three core sites -- two in Chicago (including Cermak) and one in St. Louis. Once a month you’ll travel to the second property in Chicago and the site in St. Louis, spending a few days at a time auditing and ensuring everything is being done as it should. In addition to your core properties, you’ll be responsible for four other properties located in Denver and Minneapolis. You’ll only be responsible for the shell – this is purely building inspection – and visit each just once per year for a day. Quick question for you - click here
 
In addition to your ongoing duties, you’ll have several projects happening. They can be anything from large construction projects that you’ll ensure are being built to specs to small projects that can be completed in short order.  

Specifically, you will:
  • Conduct facility site visits to audit and analyze current status, and direct operations and engineering personnel to insure established processes and procedures are followed
  • Perform periodic audits of maintenance MOPs and equipment SOPs to ensure quality and accuracy, and conformance with company standards
  • Perform periodic audits of site Change Management activity, to ensure accuracy of information and quality of supporting documentation
  • Collect and report operating metrics for sites to track and monitor site performance and efficiency
  • Coordinate major activities among sites and track major outstanding issues to resolution
  • Support the site team during construction, testing and commissioning of new data centers, to ensure that operational acceptance criteria are met
  • Provide input for the development of facility improvement measurement plans to include accurate descriptions, savings potential and cost estimates
  • Coordinate sales, design & construction, and onsite engineering staff in the development and installation of systems to meet customer expectations
  • Develop operating standards, processes and procedures, rules and regulations
  • Review drawings and perform site surveys to identify mechanical, electrical, and control systems and facility operational characteristics
  • Manage relationships with customer, property management and sales teams
  • Assist in the development and ongoing review of established standards for the installation of AC and DC power systems
  • Manage construction projects for execution between internal and external customers
  • Manage on-line project and assist in the preparation of monthly management reports
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Digital Realty

Outstanding opportunity -- with Digital Realty's stellar reputation and top position in the marketplace we've been able to hire and retain the best in the business. Earning a regional position with us will not only let you work with the best, it will demonstrate you are the best! It's also an excellent opportunity to stay on the cutting-edge and continue to evolve your skillset. 

Premier facility -- boasting 1.1 million square feet, the Cermak facility is one of the largest in the world. It boasts 24/7 engineering and security teams, serves high-profile enterprise and colocation customers​. This is a key Digital Realty property.

The “best of both worlds” -- you'll find that working for our company may be a little bit different. We are small enough, with over 800 employees worldwide, that your hard work will be visible throughout the organization, yet our extensive portfolio of services and solutions and proven track record of growth, stability and industry-leading innovation give you the resources and tools you need to be successful.

Strong culture -- at Digital Realty you'll join a great team made up of diverse personalities in an easy-going but results-oriented atmosphere. We value transparency and collaboration, and understand the value that each employee brings. We are collaborative and people-focused, with a dedication to quality and continuous improvement. 

Stable profile -- our uncommonly strong balance sheet, investment-grade debt ratings and the ability to borrow in multiple currencies provide a global footprint for our customers and risk-reducing diversification for us. That puts us in an excellent position to grow the company, provide financing options for our customers, and continually invest in our properties.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices (pictured). Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.

Excellent compensation -- in addition to a strong salary and performance based bonus, we offer a comprehensive benefits package that includes medical, dental and vision insurances; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match and much more.

Keys to Success

To excel in this role you will need experience in data center facilities and understanding of HVAC, electrical, large chillers, diesel generators, cooling towers, UPS systems, large batteries, and more. You may be in front of customers, so you’ll also need to be able to present yourself well and have great communication skills.

To be an outstanding Technical Operations Manager, Regional you'll take full ownership of the properties for which you're responsible, thoroughly learning them and building relationships with the Real Estate Manager, Chief of Engineering and others with whom you'll work closely. It will be important to take a customer-centric approach, building a sense of teamwork and offering guidance and coaching. Because of the sheer size of Cermak and your other properties it may seem daunting, but while there's a lot to learn, there is also ample opportunity to demonstrate your talent.

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Pictured: Our HQ location at Four Embarcadero Center, San Francisco.

Opportunity Snapshot

The Technical Operations Manager, Regional role will give you the opportunity to expand your skills and experience working on mission critical infrastructure facilities operations for the largest wholesale data center provider in the world. This role coordinates and manages the technical, telecom, security, mechanical, HVAC, electrical and plumbing (MEP) systems and operations for the Central Region Digital Realty property portfolio. The portfolio includes turn-key flex and power based building solutions and central plant systems. While you could be challenged in this role for years to come, if you're driven to further advance your career, success in this position could set you up for a director or other leadership position.

Digital Realty Trust, Inc. focuses on delivering customer-driven data center solutions by providing secure, reliable and cost-effective facilities that meet each customer's unique data center needs. Digital Realty's customers include domestic and international companies across multiple industry verticals ranging from financial services, cloud and information technology services, to manufacturing, energy, health care and consumer products. Digital Realty's 130 properties, including twelve properties held as investments in unconsolidated joint ventures, comprise approximately 23.9 million square feet as of September 30, 2013, including 2.8 million square feet of space held for development. Digital Realty's portfolio is located in 33 markets throughout North America, Europe, Asia and Australia.

Pictured: Located in the South Loop of the Chicago Central Business District 350 E. Cermak is the premier mission critical data center and telecommunications facility in the Midwest. The property boasts significant electrical and HVAC infrastructure as well as robust telecomm access critical to enterprise data center tenants.

The Requirements

To be a good fit for this opportunity you will have:
  • A bachelor's degree (BA/BS) and a minimum of 10 years of related experience, or 15 years of data center related experience in lieu of a bachelor’s degree
  • Expertise in the operations of critical MEP infrastructure, including UPS Systems, emergency generators, various critical cooling systems, computer room air handlers and air conditioners, and electrical distribution Quick question for you - click here
  • Excellent understanding of various infrastructure redundancy configurations, and the related limitations of each
  • A comprehensive understanding of critical environment management and the challenges of multi-tenant data center occupancy Quick question for you - click here
  • The ability to:
    • Manage multiple complex projects simultaneously
    • Estimate cost of client installations
    • Analyze and interpret complex project documents such as AutoCAD and Visio
    • Analyze and propose solutions with limited information
    • Interpret instructions furnished in written, oral, diagram or schedule form
  • Advanced analytical and quantitative skills
  • Excellent verbal and written communications skills to effectively respond to sensitive and complex issues
  • The ability to create effective presentations and communicate with both internal and external customers
  • A demonstrated commitment to customer service for both coworkers and customers
  • Experience developing operating and maintenance standards and project tracking/management documents
  • Knowledge of applicable laws and ordinances in performing data, communications and MEP projects
  • The skill to provide oversight to team members for guidance and coaching
  • Experience working well under pressure with a proactive approach
  • Excellent attention to detail, strong organizational skills and a willingness to accept new ideas and procedures
  • Experience using Microsoft office tools like Excel, PowerPoint and Word to create presentations and reports

The Role

As Technical Operations Manager, Regional, you’ll report to the Director Technical Operations, Central Region, and be responsible for coordinating and managing the technical, telecom, security, mechanical, HVAC, electrical and plumbing (MEP) systems and operations for the Central Region property portfolio.

You will work primarily out of our Chicago property on Cermak and be responsible for three core sites -- two in Chicago (including Cermak) and one in St. Louis. Once a month you’ll travel to the second property in Chicago and the site in St. Louis, spending a few days at a time auditing and ensuring everything is being done as it should. In addition to your core properties, you’ll be responsible for four other properties located in Denver and Minneapolis. You’ll only be responsible for the shell – this is purely building inspection – and visit each just once per year for a day. Quick question for you - click here
 
In addition to your ongoing duties, you’ll have several projects happening. They can be anything from large construction projects that you’ll ensure are being built to specs to small projects that can be completed in short order.  

Specifically, you will:
  • Conduct facility site visits to audit and analyze current status, and direct operations and engineering personnel to insure established processes and procedures are followed
  • Perform periodic audits of maintenance MOPs and equipment SOPs to ensure quality and accuracy, and conformance with company standards
  • Perform periodic audits of site Change Management activity, to ensure accuracy of information and quality of supporting documentation
  • Collect and report operating metrics for sites to track and monitor site performance and efficiency
  • Coordinate major activities among sites and track major outstanding issues to resolution
  • Support the site team during construction, testing and commissioning of new data centers, to ensure that operational acceptance criteria are met
  • Provide input for the development of facility improvement measurement plans to include accurate descriptions, savings potential and cost estimates
  • Coordinate sales, design & construction, and onsite engineering staff in the development and installation of systems to meet customer expectations
  • Develop operating standards, processes and procedures, rules and regulations
  • Review drawings and perform site surveys to identify mechanical, electrical, and control systems and facility operational characteristics
  • Manage relationships with customer, property management and sales teams
  • Assist in the development and ongoing review of established standards for the installation of AC and DC power systems
  • Manage construction projects for execution between internal and external customers
  • Manage on-line project and assist in the preparation of monthly management reports
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Digital Realty

Outstanding opportunity -- with Digital Realty's stellar reputation and top position in the marketplace we've been able to hire and retain the best in the business. Earning a regional position with us will not only let you work with the best, it will demonstrate you are the best! It's also an excellent opportunity to stay on the cutting-edge and continue to evolve your skillset. 

Premier facility -- boasting 1.1 million square feet, the Cermak facility is one of the largest in the world. It boasts 24/7 engineering and security teams, serves high-profile enterprise and colocation customers​. This is a key Digital Realty property.

The “best of both worlds” -- you'll find that working for our company may be a little bit different. We are small enough, with over 800 employees worldwide, that your hard work will be visible throughout the organization, yet our extensive portfolio of services and solutions and proven track record of growth, stability and industry-leading innovation give you the resources and tools you need to be successful.

Strong culture -- at Digital Realty you'll join a great team made up of diverse personalities in an easy-going but results-oriented atmosphere. We value transparency and collaboration, and understand the value that each employee brings. We are collaborative and people-focused, with a dedication to quality and continuous improvement. 

Stable profile -- our uncommonly strong balance sheet, investment-grade debt ratings and the ability to borrow in multiple currencies provide a global footprint for our customers and risk-reducing diversification for us. That puts us in an excellent position to grow the company, provide financing options for our customers, and continually invest in our properties.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices (pictured). Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.

Excellent compensation -- in addition to a strong salary and performance based bonus, we offer a comprehensive benefits package that includes medical, dental and vision insurances; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match and much more.

Keys to Success

To excel in this role you will need experience in data center facilities and understanding of HVAC, electrical, large chillers, diesel generators, cooling towers, UPS systems, large batteries, and more. You may be in front of customers, so you’ll also need to be able to present yourself well and have great communication skills.

To be an outstanding Technical Operations Manager, Regional you'll take full ownership of the properties for which you're responsible, thoroughly learning them and building relationships with the Real Estate Manager, Chief of Engineering and others with whom you'll work closely. It will be important to take a customer-centric approach, building a sense of teamwork and offering guidance and coaching. Because of the sheer size of Cermak and your other properties it may seem daunting, but while there's a lot to learn, there is also ample opportunity to demonstrate your talent.

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Pictured: Our HQ location at Four Embarcadero Center, San Francisco.
Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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