The Requirements
To be a good fit for this opportunity you will have:- An associate's degree (AA/AS) or an equivalent combination of education and experience; data center experience is strongly preferred
- A Massachusetts State Journeyman or Master Electrician license; any additional certifications/licenses are a plus Quick question for you - click here
- Facilities maintenance certification
- Experience working with mission critical data equipment, and the willingness to work in a fast-paced, mission critical environment
- Hands-on operational experience; the ability to write SOPs, MOPs and complete reports
- Solid HVAC and mechanical skills and experience
- Customer facing skills and experience
- Some leadership experience
- An understanding of computer systems, and skill with Microsoft Office products, specifically Excel, Word and Outlook.
- Strong verbal and written communication skills
- The ability to follow instructions and processes precisely and carefully
- The ability to walk around a good deal of the time to perform inspections, to do some work outdoors in the weather if needed, and to lift heavy objects
Pictured: Digital Realty’s move-in ready Turn-Key Datacenters® provide solutions for clients who need robust data centers quickly.
The Role
You'll report to the Chief Engineer and work in our Needham facility. The Needham location offers 156,000 square feet of datacenter within a total of 314,000 square feet. The site can handle 20 megawatts of critical load. There are a total of twelve Facility Engineers across all of our shifts.As an Assistant Chief Engineer you’ll work 1st shift, but also help ensure site coverage 365 days per year, 7 days per week, 24 hours per day. You’ll spend most of your days on a variety of interesting activities, including walking the facility and inspecting infrastructure systems, performing routine maintenance, supervising the facility, assessing needs, monitoring construction projects, and completing repairs as needed. You will also help to gather information and take readings to fill out daily spreadsheets and write reports.
The service you provide will be to the underlying support systems (power, cooling, etc.) for customers’ computers, so you will not be expected to do any computer maintenance—the customers do that for themselves. You will contribute to all aspects of overseeing and monitoring the operations of the building, including adjustments to the HVAC, Electrical, BMS, Emergency Generators and Fire/Life Safety systems.
Some of your specific responsibilities will include:
- Monitoring building infrastructure systems
- Troubleshooting and repairing building infrastructure systems, HVAC system, electrical systems, and more Quick question for you - click here
- Performing preventive maintenance on all building equipment
- Assembling and commissioning Data Center equipment
- Preparing Change Management Forms and Methods of Procedure (MOPs)
- Scheduling maintenance procedures with vendors
- Ensuring compliance with all safety procedures and use of protective equipment
- Responding quickly to emergency situations (fire, evacuation, equipment failure etc.) and customer concerns as needed
Why Digital Realty
Great team -- this is a stable environment requiring 24/7/365 coverage. The Needham facility has 12 fulltime Facilities Engineers along with yourself and the Chief Engineer. We have a great team in place and you'll be stepping into the Chief Engineer's former shoes, as Assistant Chief Engineer, and he'll help you come up to speed. This is a hands-on Engineer role, but when the Chief is out, you'll also oversee assignments and other leadership responsibilities. You'll also augment his HVAC expertise with your own electrical expertise.The “best of both worlds” -- you'll find that working for our company may be a little bit different. We are small enough, with over 800 employees worldwide, that your hard work will be visible throughout the organization, yet our extensive portfolio of services and solutions and proven track record of growth, stability and industry-leading innovation give you the resources and tools you need to take your career to the next level.
Career development -- we invest in training and development and support profession growth for our employees. With our strong business growth, we anticipate plenty of opportunities for advancement for our proven players. If fact, this role is open due to promotion! Some promotional opportunities could require relocation, but Needham is a strong and growing market, so local opportunities could also become available.
Great culture -- at Digital Realty you'll join a great team made up of diverse personalities in an easy-going but results-oriented atmosphere. We value transparency and collaboration, and understand the value that each employee brings. We are collaborative and people-focused, with a dedication to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support.
Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers, as well as, adopting and building to LEED and BREEAM certification requirements (pictured above). We are also a Contributing Member of The Green Grid.
Strong foundation -- our financial strength and stability provide our customers with the assurance that Digital Realty will be their data center partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital. We view each of our customers as a long-term partner. At Digital Realty the success of your business is our business.
Excellent compensation -- in addition to a competitive salary, we offer a comprehensive benefits package that includes medical, dental and vision plans; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match and much more.
Keys to Success
This is a technical job and it is heavy on the electrical side, but there are a number of diverse pieces to doing the job well. To excel in this role, in addition to electrical, you will need an understanding of HVAC, large chillers, diesel generators, cooling towers, UPS systems, large batteries, and more. You may be in front of customers, so you’ll also need to be able to present yourself well and have great communication skills. You will complete required reports, so you’ll need enough knowledge of computers to create and update reports in Word and Excel, and to gather needed information.This hands-on role will take much more than just experience with rounds and readings. In addition, to be an outstanding Assistant Chief Engineer, you will:
- Achieve goals independently, but also know when to ask for help
- Remain open to learning new things, including the Digital Realty way of doing business
- Be willing to dig in to discover the root cause of issues, and be creative in solving them
- Demonstrate a strong sense of ownership and pride in your work
- Bring a commitment to teamwork
About Digital Realty
Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Pictured: Digital Realty's corporate headquarters is in Four Embarcadero Center, San Francisco, California.