The Requirements
To be a good fit for this opportunity you will have:- A bachelor's degree; we also will consider non-degreed candidates with significant relevant experience.
- Significant experience in raised floor data centers and solid understanding of critical electrical and critical mechanical systems.
- Proven management skills and a track record of success in managing staff in critical facilities environments (ideally in data centers, but it may also be in other critical operations situations, such as in the military).
- The ability to:
- Manage projects effectively.
- Develop installation standards and project tracking / management documents.
- Respond effectively, verbally or in writing, to sensitive issues, complex inquiries and complaints.
- Make effective presentations and respond to questions from groups of managers, clients, customers and the general public.
- Familiarity with Methods of Procedures (MOPs) and change management. Quick question for you - click here
- Knowledge of all applicable laws, rules, codes, regulations and ordinances in performing data / communications and mechanical, electrical and plumbing (MEP) projects.
- Experience developing and managing operating and capital budgets.
- The ability to estimate costs of projects, including:
- Tracking costs for projects.
- Processing and tracking purchase order requests and invoices.
- Developing appropriate RFP processes.
- Experience with autoCAD and MS Office applications and the ability to comprehend, analyze and interpret complex project, autoCAD, Visio and PDF documents. Quick question for you - click here
- An Operating Engineers license (SMA) or equivalent is a plus, preferably electrical and / or mechanical.
- General BMS knowledge.
- The ability to be available and contacted 24x7.
- A high level of commitment to customer service toward both co-workers and clients.
- Strong leadership skills.
- A demonstrated ability to:
- Achieve goals under pressure of time and productivity.
- Work well under pressure and bring a proactive approach to unusual occurrences.
- Interact effectively with diverse personalities.
- Excellent problem solving skills, including the ability to:
- Analyze and solve problems involving several options and limited information.
- Interpret a variety of instructions furnished in written, oral, diagram or schedule form and to work independently.
- Advanced analytical and quantitative skills.
- Good organizational skills, attention to detail and openness to new ideas and procedures
The Role
You will report to the Real Estate Manager and will provide leadership for the Engineering staff; which includes a team of eight to nine Facilities Engineers.You'll invest the largest part of your time in managerial activities such as coordinating the Technical Operations staff, meeting with customers, processing paperwork, contributing to business cases to support development initiatives, and more. At the same time, you'll also need to remain willing to get "hands on" when necessary. In addition to daily operations, you'll be involved in a variety of projects, such as ongoing construction.
More specifically, you and/or your staff will:
- Oversee all building systems and critical facilities equipment and other equipment associated with the raised floor environment including fire / life safety, plumbing, mechanical, bonding, innerduct, wire ways and electrical systems and equipment.
- Plan, implement, coordinate and supervise all mechanical / electrical operations, maintenance and energy management programs for a critical facilities environment. Quick question for you - click here
- Maintain cost effective and efficient operation of all building systems.
- Manage, direct and coordinate the activities of contracted personnel or third parties who are providing services or performing work at this facility.
- Oversee scheduling of preventative maintenance, contracted maintenance and general maintenance with minimum disruption of building services.
- Maintain a preventative maintenance calendar and obtain proposals from vendors.
- Participate in the budgeting process.
- Coordinate the input and output of the preventative maintenance system and review the status on a monthly basis.
- Recommend / implement improvements to the preventative maintenance program on an ongoing basis. This will include devising technical enhancements to improve various aspects of building operations.
- Maintain lighting in all areas of the building.
- Understand the engineering design and operation aspect of each building system.
- Monitor all allocations of building system capabilities to various base building and tenant needs.
- Act as primary technical resource for building engineers, property management and various DLR groups.
- Evaluate, assign and monitor the safe work responsibilities and capabilities of employees and contractors; ensure adherence to safety requirements and prescribed procedures.
- Ensure compliance with all safety procedures as well as utilization of protective equipment.
- Coordinate maintenance efforts with outside contractors, tenant finish personnel and engineers.
- Maintain ongoing communication with tenants, owners, property management and vendors.
- Coordinate development of and / or maintain as-built drawings.
- Respond quickly to emergency situations (such as fire, evacuation, equipment failures, etc.) and customer concerns.
- Implement and administer inventory control programs, and purchase parts and supplies.
- Ensure compliance with applicable codes, requisitions, government agencies and DLR directives as they related to building operations.
Why Digital Realty
Make your mark -- while things are running well here at this facility, we believe a strong leader can make a good thing even better by coaching and developing the team as well as implementing process improvements. If your efforts succeed here, they should be effective just about anywhere within Digital.Great environment -- at Digital Realty you'll join a great team made up of diverse personalities in an easy-going but results oriented atmosphere. We value transparency and collaboration, and understand the value that each employee brings.
Stable profile -- our uncommonly strong balance sheet, investment-grade debt ratings and ability to borrow in multiple currencies provide a global footprint for our customers and risk-reducing diversification for us. That puts us in an excellent position to grow the company, provide financing options for our customers, and continually invest in our properties. And we broke the $1 billion barrier -- with fewer than 800 employees.
Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices. Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.
Excellent compensation -- in addition to a competitive salary and bonus incentive program, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, like multiple flexible spending plans, a generous company match on the 401(k) plan, and more.
Keys to Success
We won't sugarcoat it: this is a demanding and often stressful job. In addition to overseeing daily activities and ongoing process improvements, you will need to respond to questions, requests and concerns from both customers and Digital Realty leadership. You'll need to be able to shift directions quickly, take care of a new priority, and then pick up again where you left off before the shift. To truly excel in this role, you will focus yourself and your staff on the positive side of difficult scenarios: the opportunity for everyone to hone their skills and expand their experience, as well as the chance to gain valuable insights.All that being said, it bears repeating: if you can be successful here, you will make a name for yourself across Digital Realty and be in a position to pursue multiple opportunities as we grow.
About Digital Realty
Since the company's initial public offering in November 2004, Digital Realty Trust, Inc. has been a fast-growing leader in the design, development and operation of data centers worldwide. We focus on delivering customer driven data center solutions by providing secure, reliable and cost effective facilities that meet each customer's unique data center needs.More than 10% of Fortune's Global 200 companies rely on Digital Realty to provide solutions for their data center requirements. Our customers include domestic and international companies across multiple industry verticals ranging from leading media, financial services and communications companies to technology-based businesses.
Digital Realty's portfolio is located in more than 30 markets across nine countries throughout North America, Europe, Singapore and Australia. Our global presence is supported by local experts in the markets we serve. We stand out in the marketplace by offering innovative solutions driven by customers who see data centers not just as a technical investment, but also as a strategic platform for success.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.