The Requirements

To be a good fit for this opportunity you will have:

• A bachelor’s degree in Criminal Justice, Management, Business or a related discipline preferred; experience and other educational credits may be substituted Quick question for you - click here
• A minimum of five years of experience managing complex security operations in a medium to large enterprise, including a broad understanding of effective security practices and the ability to apply them to a variety of situations, environments and locations. We will also consider “up and coming” security professionals with the drive and soft skills to launch a career in corporate security Quick question for you - click here
• Strong understanding of and experience in implementing effective physical security best practices 
• Familiarity with data centers and solid knowledge of Emergency Response Planning (plan development, training & application), Business Continuity, and Disaster Recovery will be an advantage
• Experience in performing risk and security assessments to determine compliance with company policies and standards
• Significant experience in project management
• Proficient computer skills, including MS Office Suite
• The ability to express ideas clearly in written and verbal communications, including the capability to create business related documents
• Flexibility, a thick skin and experience working in a fast paced, high volume workplace
• Strong organizational skills, time management and detail orientation
• Strong interpersonal skills
• Self-starter mentality and the ability to work with minimal supervision
• Experience in management of third-party security providers
• High level of commitment to customer service to both co-workers and clients
• The ability to partner with a wide variety of personality types and work styles and influence others 
• Strong track record of building consensus and solving problems through a collaborative team approach

Preferred, but not required:

• Experience in working with an Integrated Work Management System to manage work flow
• Familiarity with multi-site locations
• Security certifications such as CPP, PSP 

It's important to note that this role has the possibility of up to 50 percent travel. We don't anticipate travel to be this significant all of the time, but there may be periods of substantial travel to conduct assessments, respond to issues, etc. 

The Role

As the Strategic Security Specialist, Portfolio Security, you will be responsible for working with the Senior Manager of Security Operations to support security programs in North America. You will be responsible for the planning, implementation and oversight of the processes and procedures designed to allow Digital Realty to meet its security objectives consistent with the strategic goals of the company. Quick question for you - click here

In addition, you will be responsible for operational aspects of Digital Realty’s emergency response planning and business continuity programs globally.

More specifically, you will:

• Plan, organize and coordinate all aspects of the Portfolio Security program in accordance with established Digital Realty security standards.
• Develop and implement standards based programs in the areas of Risk Management, Physical Security, Emergency Management and Incident Investigations.
• Ensure resources are allocated appropriately and efficiently to key areas and that priority issues are always covered adequately.
• In conjunction with the Portfolio Security Team, work to implement Security throughout North America as an integrated core business imperative, conducting constant review of processes and procedures to ensure they adequately address the dynamic threat environment faced by the business.
• Ensure a thorough understanding of relevant customer processes to enable timely and accurate delivery of appropriate security services. Establish and maintain strong, collaborative relationships with all key stakeholders.
• Remain up-to-date on both data center and security industry trends, including technology, issues and threats to allow a pro-active approach to meeting customers’ security service needs.
• Ensure an annual portfolio risk analysis is performed which covers specific locations within the Region.
• Perform security assessments at locations in North America to determine compliance with company policies and standards and ensure performance consistency across the portfolio.
• Provide leadership direction, advice and counsel to line management on Portfolio Security processes and procedures, identify exposures and recommend mitigation strategies to lower risk as appropriate.
• Manage performance indicators of security service providers consistent with terms and conditions of appropriate MSA’s in place with vendors. Take immediate corrective action when deficiencies arise and ensure no joint employer issues exist.
• Responsible for incident and investigation management.
• Conduct forensic reviews of data available through Digital Realty’s security infrastructure.
• Provide timely investigative updates to management and make recommendations for corrective action.
• Provide security support and guidance when the need arises to convene the Regional Crisis Team and to marshal the requisite resources if the situation requires escalation to the Corporate Crisis Team.
• Work with security service provider management, ensure all training specified in MSA’s reflects Digital Realty’s actual training needs and is conducted for all security service vendor employees. Conduct periodic reviews of training documentation to ensure security service provider compliance.
• Conduct regular tests of security service employees’ knowledge of security processes and procedures ​

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

 

Why Digital Realty

Professional development -- even if you have strong security experience, you'll learn new things in this role, as data center management is unique. In fact, we understand that there will be a learning curve, but you'll have the opportunity to take ownership of your learning and thoroughly learn elements of security compliance and data center businesses, and gain as much information through your role as possible. As we grow we'll be looking for proven performers to step up. From this role you could move into a variety of areas and positions within Digital Realty. 

Visibility and impact -- in addition to working with key contacts across all levels and locations (including the IT Operations group and a team of contract Regional Managers), you'll also partner with a variety of external, third party contacts in order to ensure our contractors are abiding by our security policies and procedures. Because the team is small, your successes will be noticed. You’ll enjoy the satisfaction that comes with knowing your efforts positively impact company growth and your professional career.

Ideal time to join -- because your security efforts support properties throughout North America, you'll get unique learning opportunities that you might not have in a role supporting just one building site.

Great environment -- at Digital Realty you'll join a great team made up of diverse personalities in an easy-going but results oriented atmosphere. We value transparency and collaboration, and understand the value that each employee brings. You'll also enjoy working for a supervisor who, once you prove yourself, will give you the autonomy needed to thrive and excel in your role.

Stable profile -- our uncommonly strong balance sheet, investment-grade debt ratings and ability to borrow in multiple currencies provide a global footprint for our customers and risk-reducing diversification for us. That puts us in an excellent position to grow the company, provide financing options for our customers, and continually invest in our properties.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices (pictured). Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.

Excellent compensation -- in addition to a competitive wage, we offer a comprehensive benefits package.

Keys to Success

To excel in this role, you’ll need to have an outstanding ability to work under pressure and shift priorities quickly, depending on the current needs of the business. This is a fast-paced environment where you may be called upon to produce a report or work on a new task with a tight deadline, but we’re looking for a professional who excels in this type of environment, and takes pride in their ability to work under pressure and multi-task. You’ll have the flexibility and skill to handle whatever comes up—whether it is a implementation project or developing a plan for new procedures and compliance initiatives. 

Additionally, in order to be an outstanding Strategic Security Specialist, Portfolio Security, you will be a team player, and have an easygoing and adaptable personality. We have a small, close-knit security team, so we’re really looking for someone who can come in, and seamlessly become a part of our group from day one. 

You will need to:

• Achieve goals independently, but also know when to ask for help.
• Remain open to learning new things, including the Digital Realty way of doing business.
• Be willing to dig in to discover the cause of issues, and be creative in solving them.
• Demonstrate a strong sense of ownership and pride in your work.
• Bring a commitment to teamwork.

About Digital Realty

Since the Company's initial public offering in November 2004, Digital Realty has been a fast-growing leader in the design, development and operation of data centers worldwide. We focus on delivering customer driven data center solutions by providing secure, reliable and cost effective facilities that meet each customer's unique data center needs. Our customers include leading media, financial services, communications and technology-based businesses. Our portfolio is located in 32 markets around the world and consists of more than 100 properties, totaling over 21 million square feet.

Digital Realty's portfolio is located in more than 30 markets across nine countries throughout North America, Europe, Australia, Singapore and Hong Kong. Our global presence is supported by local experts in the markets we serve. And we stand out in the marketplace by offering innovative solutions driven by customers who see data centers not just as a technical investment, but also as a strategic platform for success.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Video: the Digital Realty Ecosystem provides customers with a neutral, efficient and connectivity-rich environment to connect with carriers, business partners and service providers. It also provides an underlying, redundant infrastructure for carriers and service providers to deliver their entire portfolio of products and services to customers in any Digital Realty data center, without capital-intensive deployment costs.