Digital Realty Career Opportunities
Within the last 5 years, what role did the following play in your job:
Commercial Real Estate/Property Management experience
Within the last 5 years, what role did the following play in your job:
Planning, budgeting, forecasting, reporting, and control of operating and capital expenditures
Have you used Yardi? If not, what type of ERP system have you used?
Please note that this position is no longer available.
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Real Estate Manager
TX - Richardson
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Opportunity Snapshot

This is your opportunity to leverage your real estate and property management experience to join a company of choice and work within the dynamic, rapidly growing data center industry. Quick question for you - click here As Real Estate Manager, you’ll enjoy a high-impact, high-visibility position where you will take ownership of the overall management and maintenance of several Richardson, Texas properties. You will directly partner with the Data Center Manager, oversee a staff of direct reports and make your mark on the operations of the facility via your leadership, strong customer relations, and specialized skills. This is a challenging role where no two days will be the same. You'll have many opportunities to continue to learn and add to your skillset, regardless of how much experience you have, and provide the runway for continued career growth.

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Located in the epicenter of north Dallas' high technology corridor, 908 Quality Way sits in the middle of Digital Realty's 69-acre datacampus known as Digital Dallas. The Digital Dallas campus currently has 6 buildings, totaling close to 700,000 sq feet, with more construction planned.

The Requirements

The ideal candidate for this role will either have extensive experience as a commercial property manager or some experience in commercial property management combined with data center facility management experience. Additionally, in order to be a good fit for this opportunity, you will have:
  • Five to seven years of commercial property management experience.
  • Demonstrated experience managing a multi-building portfolio with diverse profiles in terms of customer base (single/multi-tenant) type (retail, industrial, office, data center), and market.
  • A strong understanding of financial reporting, budgeting and reforecasting, and the ability to analyze data to support complex financial and business decisions. Quick question for you - click here
  • A thorough understanding of operating expense accruals, year-end true ups, expense reconciliations and the proven ability to manage AP and AR functions within a diverse portfolio in terms of customer base and lease forms.
  • The ability to resolve complex issues involving multiple internal/external stakeholders with differing and often opposing positions and present recommendations in a clear and concise written or verbal format.
  • The ability to review and interpret diverse lease forms to identify the relevant sections and rights contained, and formulate an issue resolution strategy.
  • A proven ability to prioritize, allocate limited resources, manage multiple tasks and projects and quickly adapt as objectives change.
  • The ability to effectively resolve situations or complaints from customers, employees, or management.
  • Experience selecting, managing and evaluating the overall performance of 3rd party vendors.
  • Experience with Yardi or a similar property accounting software. Quick question for you - click here
  • Experience implementing/creating new systems and procedures would be a strong plus.
  • Project management of capital and tenant improvement projects is preferred.
  • Project management experience would be helpful.
  • A bachelor’s degree preferably in Business, Real Estate or Finance, or the comparable experience.
In addition, you will need the following core competencies and characteristics:
  • Outstanding customer service skills and the ability to build strong relationships with domestic and international customers with varying needs and demands.
  • A commanding presence balanced by tact and diplomacy.
  • The ability to thrive in a high pressure environment with varying personalities.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and detail orientation.
  • Good judgment, analytical and problem solving skills.
Additionally, on the front-end you should be willing and able to travel for training and orientation purposes. These are 24/7/365 facilities so you should be willing to work extended hours as needed; most days are not 8 to 5. You should also be able to be on call in case of emergencies.

The Role

As Real Estate Manager, you will hold ultimate responsibility for financial aspects as well as overall management and maintenance of the site. You will oversee 3rd party janitorial and landscaping teams, and a robust mechanical and electrical infrastructure. You'll also be responsible for project management for upcoming projects as we add properties and leases. The Data Center Manager and a large team of Engineers are onsite to manage the technical aspects of the facility, and you'll be able to leverage their expertise to advance your data center knowledge.

You'll have three direct reports, including one Assistant Manager and two Property Assistants. The Assistant Manager will handle much of the direct finance work (including tracking Property and Real Estate tax), but you'll be responsible for overseeing that work and providing final approvals.

Additionally, you will:
  • Oversee Operations Platform including Maintenance and Operations Standards, Data Center Rules and Regulations and Security processes, systems and certification compliance.
  • Oversee and be responsible for the planning, budgeting and control of operating and capital expenditures. Quick question for you - click here
  • Manage the preparation of annual budgets, forecasts, monthly reports, and variance reports. 
  • Supervise the accounts receivable and accounts payable process, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation. 
  • Execute the capital budget, including the creation of scope documents, management of the RFP process, completion of bid leveling and resulting contract award and project management of the construction and subsequent close out.
  • Manage event management process, including oversight of internal and external customer communication, coordination of event response, post event root cause evaluation and resulting strategic response.
  • Oversee the compliance of all customer lease agreements to ensure all obligations of the landlord and customer are being met.
  • Respond to customer requests and needs and coordinate with the Property Management and Technical Operation Teams to solve the issues.
  • Maintain strong relationships with customers.
  • Oversee the selection and performance of vendor services, including preparation of request for proposals and service agreements; monitor vendor performance to ensure compliance and standards established in the service agreement are being met; supervise scheduling and facilitating maintenance with vendors and customers.
  • Perform property inspections on a regular basis; make recommendations to maintain/enhance the asset.
  • Regularly interact with internal Digital Realty clients such as Design, Construction, Sales Engineering, Technical Operations and Accounting.
  • Maintain a strong relationship with the Asset Manager and Technical Operations Team for the portfolios to ensure that all corporate objectives are being met.
  • Supervise and manage team members to ensure exceptional performance is being achieved.
  • Set and attain performance goals.
  • Responsible for the development, coaching, and counseling of the team members.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Digital Realty

Make an impact -- you’ll enjoy the satisfaction that comes with knowing your efforts positively impact company growth and your professional career.

Professional development -- we’re experiencing strong growth, both on the Digital Dallas campus and at many other sites in and around the Dallas area. When you find success in this role, you'll be in a great position to find your next career step nearby.

Unique culture -- we are a collaborative, people-focused company dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support.

Strong foundation -- our financial strength and stability provide our customers with the assurance that Digital Realty will be their partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital. We view each of our customers as a long-term partner.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers and are also a Contributing Member of The Green Grid.

Excellent compensation -- Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.;

At Digital Realty the success of your business is our business. 

Pictured: Sustainability is key to security. That’s why many of our data centers around the world are LEED® or BREEAM certified and built to standards that maximize efficiency and minimize environmental impact.

Keys to Success

When you first come onboard, you'll jump-in with both feet and leverage your real estate and property management experience to come up to speed quickly. Our operations and standards are distinctive, so you’ll need an open mind and the learning agility to gain a comprehensive understanding of our systems and functions. Beyond growing your internal knowledge base, you should begin learning the unique needs of each of our customers, and start building customer relationships. These are large businesses who rely heavily on our services, and they can be demanding, but you'll have plenty of opportunity to shine.

Additionally, in order to be an outstanding Real Estate Manager, you’ll need to thrive in a fast-paced, high-energy environment, and partner effectively with the Data Center Manager. You'll have offices in close proximity and work "hand-in-glove" so a strong teamwork orientation will be essential. Those who have the best success at Digital Realty know how to be assertive, knowing when to stand their ground and when to back off, and have the ability to mesh well with many different personalities.

At the same you should be able to work independently. We’ll expect you to proactively problem solve and look for solutions, and exercise your judgment and managerial abilities to take action and make decisions. The ability to look at a situation, analyze the cause and viable options available, apply judgment and present a recommendation, are exactly the type of problem solving skills we seek.

This role is a good fit for a traditional property manager, as long as you want to be in the critical world and are willing and able to learn what it means to manage a data center. Multi-site experience would be very helpful, though in this case while you'll manage multiple buildings they're all situated on the same campus so it's an easy commute. 

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Opportunity Snapshot

This is your opportunity to leverage your real estate and property management experience to join a company of choice and work within the dynamic, rapidly growing data center industry. Quick question for you - click here As Real Estate Manager, you’ll enjoy a high-impact, high-visibility position where you will take ownership of the overall management and maintenance of several Richardson, Texas properties. You will directly partner with the Data Center Manager, oversee a staff of direct reports and make your mark on the operations of the facility via your leadership, strong customer relations, and specialized skills. This is a challenging role where no two days will be the same. You'll have many opportunities to continue to learn and add to your skillset, regardless of how much experience you have, and provide the runway for continued career growth.

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Located in the epicenter of north Dallas' high technology corridor, 908 Quality Way sits in the middle of Digital Realty's 69-acre datacampus known as Digital Dallas. The Digital Dallas campus currently has 6 buildings, totaling close to 700,000 sq feet, with more construction planned.

The Requirements

The ideal candidate for this role will either have extensive experience as a commercial property manager or some experience in commercial property management combined with data center facility management experience. Additionally, in order to be a good fit for this opportunity, you will have:
  • Five to seven years of commercial property management experience.
  • Demonstrated experience managing a multi-building portfolio with diverse profiles in terms of customer base (single/multi-tenant) type (retail, industrial, office, data center), and market.
  • A strong understanding of financial reporting, budgeting and reforecasting, and the ability to analyze data to support complex financial and business decisions. Quick question for you - click here
  • A thorough understanding of operating expense accruals, year-end true ups, expense reconciliations and the proven ability to manage AP and AR functions within a diverse portfolio in terms of customer base and lease forms.
  • The ability to resolve complex issues involving multiple internal/external stakeholders with differing and often opposing positions and present recommendations in a clear and concise written or verbal format.
  • The ability to review and interpret diverse lease forms to identify the relevant sections and rights contained, and formulate an issue resolution strategy.
  • A proven ability to prioritize, allocate limited resources, manage multiple tasks and projects and quickly adapt as objectives change.
  • The ability to effectively resolve situations or complaints from customers, employees, or management.
  • Experience selecting, managing and evaluating the overall performance of 3rd party vendors.
  • Experience with Yardi or a similar property accounting software. Quick question for you - click here
  • Experience implementing/creating new systems and procedures would be a strong plus.
  • Project management of capital and tenant improvement projects is preferred.
  • Project management experience would be helpful.
  • A bachelor’s degree preferably in Business, Real Estate or Finance, or the comparable experience.
In addition, you will need the following core competencies and characteristics:
  • Outstanding customer service skills and the ability to build strong relationships with domestic and international customers with varying needs and demands.
  • A commanding presence balanced by tact and diplomacy.
  • The ability to thrive in a high pressure environment with varying personalities.
  • Excellent written and verbal communication skills.
  • Strong organizational skills and detail orientation.
  • Good judgment, analytical and problem solving skills.
Additionally, on the front-end you should be willing and able to travel for training and orientation purposes. These are 24/7/365 facilities so you should be willing to work extended hours as needed; most days are not 8 to 5. You should also be able to be on call in case of emergencies.

The Role

As Real Estate Manager, you will hold ultimate responsibility for financial aspects as well as overall management and maintenance of the site. You will oversee 3rd party janitorial and landscaping teams, and a robust mechanical and electrical infrastructure. You'll also be responsible for project management for upcoming projects as we add properties and leases. The Data Center Manager and a large team of Engineers are onsite to manage the technical aspects of the facility, and you'll be able to leverage their expertise to advance your data center knowledge.

You'll have three direct reports, including one Assistant Manager and two Property Assistants. The Assistant Manager will handle much of the direct finance work (including tracking Property and Real Estate tax), but you'll be responsible for overseeing that work and providing final approvals.

Additionally, you will:
  • Oversee Operations Platform including Maintenance and Operations Standards, Data Center Rules and Regulations and Security processes, systems and certification compliance.
  • Oversee and be responsible for the planning, budgeting and control of operating and capital expenditures. Quick question for you - click here
  • Manage the preparation of annual budgets, forecasts, monthly reports, and variance reports. 
  • Supervise the accounts receivable and accounts payable process, including collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation. 
  • Execute the capital budget, including the creation of scope documents, management of the RFP process, completion of bid leveling and resulting contract award and project management of the construction and subsequent close out.
  • Manage event management process, including oversight of internal and external customer communication, coordination of event response, post event root cause evaluation and resulting strategic response.
  • Oversee the compliance of all customer lease agreements to ensure all obligations of the landlord and customer are being met.
  • Respond to customer requests and needs and coordinate with the Property Management and Technical Operation Teams to solve the issues.
  • Maintain strong relationships with customers.
  • Oversee the selection and performance of vendor services, including preparation of request for proposals and service agreements; monitor vendor performance to ensure compliance and standards established in the service agreement are being met; supervise scheduling and facilitating maintenance with vendors and customers.
  • Perform property inspections on a regular basis; make recommendations to maintain/enhance the asset.
  • Regularly interact with internal Digital Realty clients such as Design, Construction, Sales Engineering, Technical Operations and Accounting.
  • Maintain a strong relationship with the Asset Manager and Technical Operations Team for the portfolios to ensure that all corporate objectives are being met.
  • Supervise and manage team members to ensure exceptional performance is being achieved.
  • Set and attain performance goals.
  • Responsible for the development, coaching, and counseling of the team members.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Digital Realty

Make an impact -- you’ll enjoy the satisfaction that comes with knowing your efforts positively impact company growth and your professional career.

Professional development -- we’re experiencing strong growth, both on the Digital Dallas campus and at many other sites in and around the Dallas area. When you find success in this role, you'll be in a great position to find your next career step nearby.

Unique culture -- we are a collaborative, people-focused company dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support.

Strong foundation -- our financial strength and stability provide our customers with the assurance that Digital Realty will be their partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital. We view each of our customers as a long-term partner.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers and are also a Contributing Member of The Green Grid.

Excellent compensation -- Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.;

At Digital Realty the success of your business is our business. 

Pictured: Sustainability is key to security. That’s why many of our data centers around the world are LEED® or BREEAM certified and built to standards that maximize efficiency and minimize environmental impact.

Keys to Success

When you first come onboard, you'll jump-in with both feet and leverage your real estate and property management experience to come up to speed quickly. Our operations and standards are distinctive, so you’ll need an open mind and the learning agility to gain a comprehensive understanding of our systems and functions. Beyond growing your internal knowledge base, you should begin learning the unique needs of each of our customers, and start building customer relationships. These are large businesses who rely heavily on our services, and they can be demanding, but you'll have plenty of opportunity to shine.

Additionally, in order to be an outstanding Real Estate Manager, you’ll need to thrive in a fast-paced, high-energy environment, and partner effectively with the Data Center Manager. You'll have offices in close proximity and work "hand-in-glove" so a strong teamwork orientation will be essential. Those who have the best success at Digital Realty know how to be assertive, knowing when to stand their ground and when to back off, and have the ability to mesh well with many different personalities.

At the same you should be able to work independently. We’ll expect you to proactively problem solve and look for solutions, and exercise your judgment and managerial abilities to take action and make decisions. The ability to look at a situation, analyze the cause and viable options available, apply judgment and present a recommendation, are exactly the type of problem solving skills we seek.

This role is a good fit for a traditional property manager, as long as you want to be in the critical world and are willing and able to learn what it means to manage a data center. Multi-site experience would be very helpful, though in this case while you'll manage multiple buildings they're all situated on the same campus so it's an easy commute. 

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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