The Requirements

To be a good fit for the Data Center Manager opportunity, you will have:

• 10 years of related facility management experience in data center operations (or related electrical and/or mechanical engineering field) strong electrical and mechanical knowledge and experience is ideal 
• A minimum of 5 years' experience managing or leading data center operations teams in a large scale mission critical environment  Quick question for you - click here
• A bachelor’s degree, preferably in Electrical or Mechanical Engineering with strong electrical and mechanical knowledge and experience 
• Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems
• Extensive knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements  
• Proficient experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring
• Experience working with and deploying telecom and network providers, specifically in “Meet Me Room” (MMR) and POP room environments
• Experience managing a change control environment
• Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions
• Knowledge of industry data center standards, policies & methodologies
• Knowledge of performance management & critical awareness methods, and implementation standards
• Strong interpersonal, presentation and communication skills
• Strong organizational skills and attention to detail
• Experience managing a budget and analyzing expenses
• Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Visio and/or AutoCad
• Familiarity with Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems

You will work out of the El Segundo building and your primary responsibility will be for El Segundo, but you'll also have responsibilities at our downtown Los Angeles data center. Travel between the two buildings will be minimal.

Video: Colocation services are fully customizable and enable clients to lease or license a dedicated and secure area within one of our premier data center suites, including El Segundo. This allows the client to create their ideal space, customize security and deployment configurations, and match data requirements with business demands now, and into the future.

The Role

Reporting to the Real Estate Manager, as Data Center Manager, you will be responsible for overseeing the execution of local data center operations at our El Segundo facility. On a daily basis, you’ll work closely with the Chief and Assistant Chief Engineer and oversee contracted engineering and security teams, including approximately 15 professionals responsible for ensuring optimal facility operations 24/7/365. Quick question for you - click here  Additionally, you will oversee the Chief Engineer at our W 7^th Street property in Los Angeles (see image in the Why Digital Realty section)  ensuring preventive maintenance, major repairs and capital projects are completed on time and on budget. At both locations, but primarily in El Segundo, you will be responsible for overseeing projects, ensuring targets, timelines and budgets are met and workflow is moving as expected. Data center operations include, but are not limited to:

• Engineering operations and core infrastructure maintenance
• Data center construction management, commissioning and start-up
• Delivery of data center services including colocation, connectivity, raised floor services and deployment
• Installation and management of all cable and network infrastructure supporting facility and customer connectivity
• Technical event management including post-event root cause analysis and infrastructure repair

In tandem with the Chief, you’ll also interact with perspective clients, giving tours, answering questions, etc., as well as current clients. Quick question for you - click here  You will work out of the El Segundo building and your primary responsibility will be for El Segundo, but as time allows and project flow dictates, you could also oversee projects at our Los Angeles data center. 

In a way, this is a jack-of-all-trades role (e.g. interaction across internal and external groups, documentation, bid origination, vendor negotiation, project/team oversight, customer service, etc.) for someone who can work proactively, and effectively move between varied and critical responsibilities. On the administrative side, your responsibilities will include:

• Reviewing leases, supporting Sales and other departments during new lease or lease renewal negotiations and providing operational or technical recommendations as necessary
• Ensuring compliance with service level agreements to customers
• Assisting in the preparation of capital projects and major maintenance projects justification during the budget and reforecasting period
• Presenting project bid packages for approval

Technically, you will leverage your experience in data center electrical, mechanical and network system operations, and possess knowledge of large scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, and fire alarm/suppression and monitoring systems. In addition, you shall:

• Participate in the scheduling, coordination and completion of all significant planned and emergency maintenance events for the facility
• Ensure planned events/activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems
• Ultimately, be responsible for identifying, evaluating and executing operational strategies to ensure Digital Realty’s data center operations achieve the highest level of availability 

Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Digital Realty

Great facilities, major impact -- both El Segundo and Los Angeles are award-winning, state-of-the-art facilities and your efforts can directly impact their success. El Segundo is a colocation facility with a varied customer base and space available. It's a data center that provides interesting and diverse challenges.  

Unique culture -- we are a collaborative, people-focused group dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support. We strive to promote a friendly, fun and open work environment, and our dedication to this is reflected in the tenure of our employees. 

The “best of both worlds” -- you'll find that working for our company may be a little bit different. We are small enough, with only 800 employees across our global portfolio, that your hard work will be visible throughout the organization, yet our extensive offering of services and solutions and proven track record of growth; stability and industry-leading innovation give you the resources and tools you need to take your career to the next level.

Stable profile -- our uncommonly strong balance sheet, investment-grade debt ratings and the ability to borrow in multiple currencies provide a global footprint for our customers and risk-reducing diversification for us. That puts us in an excellent position to grow the company, provide financing options for our customers, and continually invest in our properties.

The world's largest wholesale data center provider -- the world has changed.  We’re all embedded in the digital age and companies have had to adjust the way they do business -- how they use their information, protect their data, plan disaster recovery and more. At Digital Realty, we specialize in the solutions needed for today’s businesses.  We've seen exponential growth as we’ve expanded our footprint by building data centers throughout the country and across the globe. 

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices. Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.

Excellent compensation -- in addition to competitive compensation, we offer a comprehensive benefits package that includes medical, dental and vision plans; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match and much more.

Pictured: Located in downtown Los Angeles, this building is a state-of-the-art 489,722 square foot Mission Critical Datacenter and Telecommunications facility. This site benefits from a robust electrical and HVAC infrastructure and telecom network access. The building has 35 MW of diverse power feeding customers who are primarily IT services, professional services and retail services companies. It ranks as one of the most prominent technology facilities in the Western U.S.

Keys to Success

To excel in this role, you will have strong communication and interpersonal skills in order to oversee the team and build relationships with your customers. This is a visible role where you'll enjoy a lot of interaction with departments and staff throughout all levels of the organization.

Upon joining us you'll need to immediately begin learning the building and earning credibility with the team. The faster you're able to come up to speed, the better. Of course, we'll give you the tools you need to succeed. Both your supervisor and a Data Center Manager from another location will be onsite to help you initially. You'll also work with a highly experienced Chief Engineer who has been managing many of the Data Center Manager responsibilities for some time.

In order to be an outstanding Data Center Manager, you’ll need to be comfortable working autonomously and independently, in an environment where your supervisor will not be on-site (the Real Estate Manager works out of the Los Angeles data center). You won’t be on an island though, as the support and resources from your manager are only a phone call or e-mail away. We’ll expect you to proactively problem solve and look for solutions independently, and exercise your judgment and managerial abilities to take action and make decisions. The ability to look at a situation, analyze the cause of the issue and the viable options available, apply judgment and then present a recommendation are exactly the type of problem solving skills we are looking for. If you’re self-directed and enjoy taking ownership of your work, this role could be the ideal environment for you to succeed.

 

About Digital Realty

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.