The Requirements
To meet the basic qualifications for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the Property Assistant opportunity you also will have:- At least two years of bookkeeping/accounting and office admin experience. You'll need a strong grasp of basic accounting principles (AP/AR, reconciliations. reporting, etc.).
- Solid experience in the real estate industry -- commercial real estate is preferred, but we will consider strong candidates with a background in residential real estate. The ideal candidate will have strong accounting experience gained within the real estate industry. Quick question for you - click here
- An associate's degree is required; a bachelor's degree is preferred.
- Proficiency in Microsoft Office applications including Word and Outlook; intermediate skill in Excel to create spreadsheets and run reports. Quick question for you - click here
- A track record of providing excellent internal and external customer service.
- Strong learning acumen and the drive to expand your skills and knowledge.
- Technical savvy including the ability to learn new or customized software.
- Experience with Yardi or similar property management software preferred.
- Strong organizational skills and a detail orientation.
- Excellent organizational skills and the ability to multitask and manage multiple activities and priorities.
- A good command of the English language, including excellent written and verbal communication skills.
- A friendly, people-oriented approach with a customer-service-centric mindset.
- The disposition to work effectively in a fast-paced, sometimes high-pressure environment.
- Resourcefulness, self-motivation and the ability to achieve goals independently.
- Reliability and punctuality.
The Role
Reporting to the Real Estate Manager, you will join and support a Property Management team including your supervisor, an Assistant Real Estate Manager and yourself. While this can be a jack-of-all-trades role requiring flexibility, the role is essentially a combination of bookkeeping and administrative support. You'll invest the larger part of your time supporting accounting and finance activities, such as accounts receivable/accounts payable, rent collection, accruals, expense payments, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms and preparation of all related documentation, and standard and ad hoc reports. Quick question for you - click hereSpecific activities will include:
- Responding to customer requests and needs.
- Coordinating with the Property Management team to assist in resolving issues.
- Assisting in the selection and performance of vendor services, including preparation of requests for proposals and service agreements. You'll also monitor vendor performance to ensure compliance and standards established in the service agreement are being met.
- Scheduling and facilitating maintenance with vendors and customers.
- Documenting and tracking all certificates of insurance from vendors and customers.
- Maintaining accurate and pertinent information for vendors and customers.
- Preparing correspondence to customers and vendors.
- Establishing and maintaining effective working relationships with internal and external customers and vendors.
- Scheduling and coordinating meetings and customer events.
- Managing special projects as assigned.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
Why Digital Realty
Professional development -- even with your real estate industry experience, you're bound to learn new things in this role, as data center management is unique. In fact, we understand that there will be a learning curve, but you'll have the opportunity to take ownership of your learning and thoroughly absorb elements of the real estate management and data center businesses, and gain as much information through your role as possible. As we grow we'll be looking for proven performers to step up. From this role you could step up to the role of Assistant Real Estate Manager or move into the areas of Accounting, Project Management, Design and/or Construction. Prove yourself and demonstrate your talent and you can pursue the advancement opportunities that pique your interest and meet your goals.Great environment -- at Digital Realty you'll join a great team made up of diverse personalities in an easy-going but results oriented atmosphere. We value transparency and collaboration, and understand the value that each employee brings. You'll also enjoy working for a supervisor who, once you prove yourself, will give you the autonomy needed to thrive and excel in your role.
Stable profile -- our uncommonly strong balance sheet, investment-grade debt ratings and ability to borrow in multiple currencies provide a global footprint for our customers and risk-reducing diversification for us. That puts us in an excellent position to grow the company, provide financing options for our customers, and continually invest in our properties.
Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices (pictured). Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.
Excellent compensation -- in addition to a competitive wage, we offer a comprehensive benefits package.
Keys to Success
To excel in this role you will be flexible and adaptable; there will be lots going on, and priorities and deadlines will change frequently. You may start the day with a well laid out to-do list, but you can expect that list to change more than once! To fit in well with the team you will be down-to-earth and take direction with a "can do" attitude. At times you'll need to work effectively with others working under pressure, requiring you to have a bit of a thick skin. Additionally, you'll be resourceful, learn quickly, and accomplish tasks autonomously, but you also will know when to ask for help or clarification. You'll take direction from multiple people throughout the day, so you will need to be proactive about "managing up" and establishing priorities.To be an outstanding Property Assistant you will volunteer to help with additional tasks whenever you are up to date with your own responsibilities, and always be ready to learn.
About Digital Realty
Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.