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Data Center Manager

TX - Houston

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Opportunity Snapshot

This highly visible role offers you the opportunity to take ownership of data center operations at Digital Realty's Houston, Texas property. As Data Center Manager, you will enjoy working independently yet within a dynamic and supportive team structure, where you will oversee a staff of internal or contract employees and make your mark on the operations of this facility by leveraging your data center management, leadership and problem solving skills. Quick question for you - click here

If you’re a self-driven professional eager to join the leading global data center solutions provider with an excellent industry track record and tremendous potential for continuous, ongoing growth, we look forward to hearing from you.

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Video: take a virtual tour of Digital Realty's data center in Houston, TX.

The Requirements

To be a good fit for the Data Center Manager opportunity, you will have:

10 years of related facility management experience in data center operations (or related electrical or mechanical engineering field) with a minimum of 5 years' experience managing or leading data center operations teams in a large scale mission critical environment Quick question for you - click here
A bachelor’s degree, preferably in Electrical or Mechanical Engineering
Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems
Extensive knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements
Proficient experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring
Experience working with and deploying telecom and network providers, specifically in “Meet Me Room” (MMR) and POP room environments
Experience managing a change control environment
Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions
Knowledge of industry data center standards, policies & methodologies
Knowledge of performance management & critical awareness methods, and implementation standards
Strong interpersonal, presentation and communication skills
Strong organizational skills and attention to detail
Experience managing own budget and analyzing expenses
Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Visio and/or AutoCad
Familiarity with Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering systems

The Role

Reporting to the Senior Real Estate Manager, as Data Center Manager, you will be responsible for overseeing the execution of local data center operations at our Houston facility. Data center operations include, but are not limited to:

Engineering operations and core infrastructure maintenance
Data center construction management, commissioning and start-up
Delivery of data center services including colocation, connectivity, raised floor services and deployment
Installation and management of all cable and network infrastructure supporting facility and customer connectivity
Technical event management including post-event root cause analysis and infrastructure repair

As Data Center Manager, you will have experience in data center electrical, mechanical and network system operations and possess knowledge of large scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, and fire alarm/suppression and monitoring systems. In addition, you shall participate in the scheduling, coordination and completion all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems. Ultimately, you will be responsible for identifying, evaluating and executing operational strategies to ensure Digital Realty’s data center operations achieve the highest level of availability.

Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Digital Realty

Great facility, major impact -- located just 17 miles from downtown Houston, the 12031 North Freeway property is easily accessible from both George Bush Intercontinental and Houston Hobby Airports. 12031 North Freeway features three (3) Turn-key FlexTM suites totaling 30,000 sq. feet of raised floor space. The facility also features flexible space options, multiple fuel service providers, access to multiple telecommunication providers and 24x7 Campus Security.

Unique culture -- we are a collaborative, people-focused group dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support. We strive to promote a friendly, fun and open work environment, and our dedication to this is reflected in the tenure of our employees.

The “best of both worlds” -- you'll find that working for our company may be a little bit different. We are small enough, with only 800 employees across our global portfolio, that your hard work will be visible throughout the organization, yet our extensive offering of services and solutions and proven track record of growth; stability and industry-leading innovation give you the resources and tools you need to take your career to the next level.

Stable profile -- our uncommonly strong balance sheet, investment-grade debt ratings and the ability to borrow in multiple currencies provide a global footprint for our customers and risk-reducing diversification for us. That puts us in an excellent position to grow the company, provide financing options for our customers, and continually invest in our properties.

The world's largest wholesale data center provider -- the world has changed. We’re all embedded in the digital age and companies have had to adjust the way they do business -- how they use their information, protect their data, plan disaster recovery and more. At Digital Realty, we specialize in the solutions needed for today’s businesses. We've seen exponential growth as we’ve expanded our footprint by building data centers throughout the country and across the globe.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices. Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.

Excellent compensation -- in addition to competitive compensation, we offer a comprehensive benefits package that includes medical, dental and vision plans; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match and much more.

Keys to Success

To excel in this role, you will have strong communication and interpersonal skills in order to oversee the team and build relationships with your customers. This is a visible role where you'll enjoy a lot of interaction with departments and staff throughout all levels of the organization.

Additionally, in order to be an outstanding Data Center Manager, you’ll need to be comfortable working autonomously and independently, in an environment where your supervisor may not be on-site. You won’t be on an island though, as the support and resources from your manager are only a phone call or e-mail away. We’ll expect you to proactively problem solve and look for solutions independently, and exercise your judgment and managerial abilities to take action and make decisions. The ability to look at a situation, analyze the cause of the issue and the viable options available, apply judgment and then present a recommendation are exactly the type of problem solving skills we are looking for. If you’re self-directed and enjoy taking ownership of your work, this role could be the ideal environment for you to succeed.

About Us

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.