Digital Realty Career Opportunities
Within the last 5 years, what role did the following play in your job:
Design and implementation of Data Centers Locations
What is your knowledge level of electrical, mechanical and networking within a Data Center environment?
Within the last 5 years, what role did the following play in your job:
Working with internal sales people as well as clients
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Sales Engineer
IL - Chicago
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Leverage your combined sales and engineering experience at a thriving organization

If you are a driven professional with both sales and engineering experience, this is a unique opportunity to expand your skills and make an impact on the leading global provider of data center solutions.  The acquisition of Telx by Digital Realty has resulted in an increase in exciting endeavors, and your efforts will help support our sales goals and metrics. We will look to you to use your exceptional interpersonal abilities and technical engineering skills to expand our presence in the Chicago marketplace. Your success could set you up to take on additional responsibilities and possibly to move up within the organization. 
 
Telx, Digital Realty’s Colocation and Interconnection line of business, fuels infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. At Telx we’re not just about making connections. We’re all about making a difference. If you’d like to join a business with great technology, a deep portfolio of strategically positioned global resources and the opportunity to grow with a leader in its industry, consider Telx as your next career employer.

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

With the acquisition of Telx in October 2015, Digital Realty is uniquely positioned to provide a complete range of data center solutions on a global scale that best fit our customers’ needs. At the same time, we can now connect them to the cloud and their critical partners on an open platform which includes:

The Requirements

To meet the basic qualifications for this role you will have:
  • Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
Additionally, to be a strong fit for this opportunity you will have: 
  • A bachelor’s degree in Engineering, Computer Science or other related field is preferred, or the equivalent combination of education and experience 
  • 3-5 years’ experience in a Telecommunications or colocation/data center setting Quick question for you - click here
  • Familiarity with Telecom product offerings (T1, T3, Ethernet, DWDM, MPLS, etc.)
  • The ability to communicate technological solutions and product knowledge not only to technical, but to business users as well
  • Understanding of the sales cycle and where the Sales Engineering Team is responsible
  • Strong work ethic – responsible and accountable
  • Strong knowledge of Cloud, SaaS, Financial, Enterprise verticals
  • Strong knowledge of AC and DC Power and how it relates to the Telecom industry
  • Strong knowledge of networking/routing protocols, MPLS, BGP, DWDM, Long Haul & Metro Transport, Ethernet, Peering, VoIP, etc. 
  • Knowledge of data center environmentals (HVAC, UPS power, Fire Suppression, etc.)
  • Team player mentality with an outgoing personality and a strong ability to build interpersonal relationships with customers and across organizational lines
  • Excellent analytical, written, verbal communications, and documentation skills
  • The ability to maintain focus and business acumen under sometimes stressful sales/business negotiations
  • The ability to excel in competitive situations

The Role

With a dual reporting structure to the Director and Manager of Sales Engineering, as a Sales Engineer for our Chicago location, you will provide technical sales support for colocation customers and the regional Sales force. This role includes pre- and post-client interaction throughout the sales process. Quick question for you - click here

Your efforts will support a team of 3-5 local reps, and you may also provide ancillary support to other reps located throughout the Midwest region. 

More specifically, you will: 
  • Provide direct pre-sale technical support to the Sales Team – including qualification of opportunity
  • Participate in the entire sales process – initial discovery, project review, design submission, component installation
  • Develop rack layouts, Cage designs for customer equipment, Develop DC power budgets, HVAC heat load calculations
  • Work with customers to present a technical perspective on the company's sales offering
  • Work directly with Local Operations Teams to obtain contractor quotes in support of Sales Opportunities
  • Provide alternative solutions as required to meet unique end user, component or installation criteria
  • Assist with development of customer presentation tools, i.e. site drawings, cage layouts, rack elevations
  • Present and review schematics/drawings and final solution with customers
  • Support Sales Team with prospective customer meetings and presentations
  • Assist with preparation and coordination of end user site visits
  • Comprehensive understanding of component, network, and infrastructure technologies
  • Maintain information archive of relevant industry information
  • Assist with development of Sales and Marketing strategies for key vertical market segments
  • Provide company representation in industry forums, conferences and related events
  • Interface with internal departments to insure accuracy and timeliness of solution delivery to individual end users
  • Develop and implement product and application training programs for Sales organization
  • Develop and maintain facility assessment documents with individual site personnel
  • Provide feedback to Sales and Marketing groups on new product and application developments
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Telx & Digital Realty

Broad exposure -- at most organizations Sales Engineers are siloed into a specific area of focus, and interact with only a fraction of the company's functional areas. Here, it's just the opposite: you'll work with just about all our departments, from Real Estate to Asset Management to Accounting. You'll be involved in virtually all aspects of the sales cycle, from gathering requirements and vetting information to conducting Web seminars and facility tours. You'll also interact with people at various levels at diverse customer organizations, from Network Engineers to C-level executives. This will make it possible for you to establish a large and robust professional network.

Professional development -- we are looking for someone who wants to grow with the department and with the company--and it's safe to say that this is a role where you will never be bored. In fact, you'll have the opportunity to take the lead on special projects and your efforts will be noticed throughout the organization. Once you have mastered this role you may take on new responsibilities, and we're always looking for strong performers to move up within the company.

Robust training -- you'll spend a significant amount of time shadowing another Sales Engineer (most likely in New York) and as soon as you are comfortable, you will hit the ground running. We'll give you the foundation of training, support and resources you need to succeed. 

Exciting time to join -- with the acquisition of Telx, Digital Realty adds robust colocation, strategic network dense connectivity, a vast and open partner ecosystem and unmatched freedom of choice to one of the world’s largest data center footprints.

The “best of both worlds” -- you'll find that working for our company may be a little bit different. On one hand we are small enough, with only 1,200 employees across our global portfolio, that your hard work will be visible throughout the organization.  On the other, our extensive offering of services and solutions and proven track record of growth, stability and industry-leading innovation give you opportunities to expand the knowledge and skills you need to take your career to the next level.

Unique culture -- we are a collaborative, people-focused company dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support.

Strong foundation -- our financial strength and stability provide our customers with the assurance that Digital Realty and Telx will be their partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital. We view each of our customers as a long-term partner.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers and are also a Contributing Member of The Green Grid.

Pictured: our top compensation and benefits programs help us attract, retain, motivate and reward top talent in a variety of areas, including engineering, property management, sales, clients services, and more.

Keys to Success

To find success in this role you will need exceptional customer-facing skills, including the ability to articulate that big picture and how we pull all the pieces together to deliver to expectations -- they won't see all that's behind the scenes, but they'll appreciate the peace of mind that comes from knowing it's all there. At the same time, if the conversation during a customer tour goes into detail, you'll be able to "get granular" and respond to all but the most technical of questions. To sum it up, we are looking for a person who knows when to get technical and when to keep the conversation at the high-level overview. Quick question for you - click here

Chicago is a very active market, and we’re looking for a driven professional who can help our sales reps move the inventory. You'll serve as a liaison between many different stakeholders, bringing synergy to the process. A background in the networking side of the IT environment will be helpful as you talk to the customer in “their language.”

About Us

About Telx

Telx, Digital Realty’s (NYSE:DLR) Colocation and Interconnection line of business, fuels infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. Telx colocation and connectivity products serve a broad range of industries from network dense Internet/Cloud Gateway data centers located across 13 US markets: Atlanta, Charlotte (NC), Chicago, Dallas, Los Angeles, Miami, New Jersey, New York, Phoenix, Portland, San Francisco, Santa Clara, and Seattle. With more than 50,000 network connections, Telx enables the hybrid cloud strategies of our customers, and the interconnection of more than 10 million square feet of data center space around the world.

About Digital Realty Trust, Inc.

Globally delivering the Right Workload, in the Right Place, at the Right Value.℠

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Leverage your combined sales and engineering experience at a thriving organization

If you are a driven professional with both sales and engineering experience, this is a unique opportunity to expand your skills and make an impact on the leading global provider of data center solutions.  The acquisition of Telx by Digital Realty has resulted in an increase in exciting endeavors, and your efforts will help support our sales goals and metrics. We will look to you to use your exceptional interpersonal abilities and technical engineering skills to expand our presence in the Chicago marketplace. Your success could set you up to take on additional responsibilities and possibly to move up within the organization. 
 
Telx, Digital Realty’s Colocation and Interconnection line of business, fuels infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. At Telx we’re not just about making connections. We’re all about making a difference. If you’d like to join a business with great technology, a deep portfolio of strategically positioned global resources and the opportunity to grow with a leader in its industry, consider Telx as your next career employer.

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

With the acquisition of Telx in October 2015, Digital Realty is uniquely positioned to provide a complete range of data center solutions on a global scale that best fit our customers’ needs. At the same time, we can now connect them to the cloud and their critical partners on an open platform which includes:

The Requirements

To meet the basic qualifications for this role you will have:
  • Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
Additionally, to be a strong fit for this opportunity you will have: 
  • A bachelor’s degree in Engineering, Computer Science or other related field is preferred, or the equivalent combination of education and experience 
  • 3-5 years’ experience in a Telecommunications or colocation/data center setting Quick question for you - click here
  • Familiarity with Telecom product offerings (T1, T3, Ethernet, DWDM, MPLS, etc.)
  • The ability to communicate technological solutions and product knowledge not only to technical, but to business users as well
  • Understanding of the sales cycle and where the Sales Engineering Team is responsible
  • Strong work ethic – responsible and accountable
  • Strong knowledge of Cloud, SaaS, Financial, Enterprise verticals
  • Strong knowledge of AC and DC Power and how it relates to the Telecom industry
  • Strong knowledge of networking/routing protocols, MPLS, BGP, DWDM, Long Haul & Metro Transport, Ethernet, Peering, VoIP, etc. 
  • Knowledge of data center environmentals (HVAC, UPS power, Fire Suppression, etc.)
  • Team player mentality with an outgoing personality and a strong ability to build interpersonal relationships with customers and across organizational lines
  • Excellent analytical, written, verbal communications, and documentation skills
  • The ability to maintain focus and business acumen under sometimes stressful sales/business negotiations
  • The ability to excel in competitive situations

The Role

With a dual reporting structure to the Director and Manager of Sales Engineering, as a Sales Engineer for our Chicago location, you will provide technical sales support for colocation customers and the regional Sales force. This role includes pre- and post-client interaction throughout the sales process. Quick question for you - click here

Your efforts will support a team of 3-5 local reps, and you may also provide ancillary support to other reps located throughout the Midwest region. 

More specifically, you will: 
  • Provide direct pre-sale technical support to the Sales Team – including qualification of opportunity
  • Participate in the entire sales process – initial discovery, project review, design submission, component installation
  • Develop rack layouts, Cage designs for customer equipment, Develop DC power budgets, HVAC heat load calculations
  • Work with customers to present a technical perspective on the company's sales offering
  • Work directly with Local Operations Teams to obtain contractor quotes in support of Sales Opportunities
  • Provide alternative solutions as required to meet unique end user, component or installation criteria
  • Assist with development of customer presentation tools, i.e. site drawings, cage layouts, rack elevations
  • Present and review schematics/drawings and final solution with customers
  • Support Sales Team with prospective customer meetings and presentations
  • Assist with preparation and coordination of end user site visits
  • Comprehensive understanding of component, network, and infrastructure technologies
  • Maintain information archive of relevant industry information
  • Assist with development of Sales and Marketing strategies for key vertical market segments
  • Provide company representation in industry forums, conferences and related events
  • Interface with internal departments to insure accuracy and timeliness of solution delivery to individual end users
  • Develop and implement product and application training programs for Sales organization
  • Develop and maintain facility assessment documents with individual site personnel
  • Provide feedback to Sales and Marketing groups on new product and application developments
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Telx & Digital Realty

Broad exposure -- at most organizations Sales Engineers are siloed into a specific area of focus, and interact with only a fraction of the company's functional areas. Here, it's just the opposite: you'll work with just about all our departments, from Real Estate to Asset Management to Accounting. You'll be involved in virtually all aspects of the sales cycle, from gathering requirements and vetting information to conducting Web seminars and facility tours. You'll also interact with people at various levels at diverse customer organizations, from Network Engineers to C-level executives. This will make it possible for you to establish a large and robust professional network.

Professional development -- we are looking for someone who wants to grow with the department and with the company--and it's safe to say that this is a role where you will never be bored. In fact, you'll have the opportunity to take the lead on special projects and your efforts will be noticed throughout the organization. Once you have mastered this role you may take on new responsibilities, and we're always looking for strong performers to move up within the company.

Robust training -- you'll spend a significant amount of time shadowing another Sales Engineer (most likely in New York) and as soon as you are comfortable, you will hit the ground running. We'll give you the foundation of training, support and resources you need to succeed. 

Exciting time to join -- with the acquisition of Telx, Digital Realty adds robust colocation, strategic network dense connectivity, a vast and open partner ecosystem and unmatched freedom of choice to one of the world’s largest data center footprints.

The “best of both worlds” -- you'll find that working for our company may be a little bit different. On one hand we are small enough, with only 1,200 employees across our global portfolio, that your hard work will be visible throughout the organization.  On the other, our extensive offering of services and solutions and proven track record of growth, stability and industry-leading innovation give you opportunities to expand the knowledge and skills you need to take your career to the next level.

Unique culture -- we are a collaborative, people-focused company dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support.

Strong foundation -- our financial strength and stability provide our customers with the assurance that Digital Realty and Telx will be their partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital. We view each of our customers as a long-term partner.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers and are also a Contributing Member of The Green Grid.

Pictured: our top compensation and benefits programs help us attract, retain, motivate and reward top talent in a variety of areas, including engineering, property management, sales, clients services, and more.

Keys to Success

To find success in this role you will need exceptional customer-facing skills, including the ability to articulate that big picture and how we pull all the pieces together to deliver to expectations -- they won't see all that's behind the scenes, but they'll appreciate the peace of mind that comes from knowing it's all there. At the same time, if the conversation during a customer tour goes into detail, you'll be able to "get granular" and respond to all but the most technical of questions. To sum it up, we are looking for a person who knows when to get technical and when to keep the conversation at the high-level overview. Quick question for you - click here

Chicago is a very active market, and we’re looking for a driven professional who can help our sales reps move the inventory. You'll serve as a liaison between many different stakeholders, bringing synergy to the process. A background in the networking side of the IT environment will be helpful as you talk to the customer in “their language.”

About Us

About Telx

Telx, Digital Realty’s (NYSE:DLR) Colocation and Interconnection line of business, fuels infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. Telx colocation and connectivity products serve a broad range of industries from network dense Internet/Cloud Gateway data centers located across 13 US markets: Atlanta, Charlotte (NC), Chicago, Dallas, Los Angeles, Miami, New Jersey, New York, Phoenix, Portland, San Francisco, Santa Clara, and Seattle. With more than 50,000 network connections, Telx enables the hybrid cloud strategies of our customers, and the interconnection of more than 10 million square feet of data center space around the world.

About Digital Realty Trust, Inc.

Globally delivering the Right Workload, in the Right Place, at the Right Value.℠

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability.
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