Digital Realty Career Opportunities
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Commercial Property Management Assistant
TX - Austin
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Opportunity Snapshot

The position offers you the opportunity to bring your talents to the unique data center property management industry and join a growing industry leader. You will provide general support for a team managing data center properties in Austin and Houston, including clerical, basic bookkeeping and finance activities, and more. Quick question for you - click here As part of the team you'll enjoy the "best of both worlds:" the close-knit atmosphere of our office as well as the stability and resources of a thriving corporation. You're sure to acquire new skills and résumé-building experience, as no two days will be the same!

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products. With the acquisition of Telx in October 2015, Digital Realty is uniquely positioned to provide a complete range of data center solutions on a global scale that best fit our customers' needs. At the same time, we can now connect them to the cloud and their critical partners on an open platform that includes 135 properties and 198 buildings in 32 markets around the globe.

Pictured: You will work at 7500 Metro Center Drive, which is conveniently located near the Austin-Bergstrom International Airport and about 10 minutes from the state capital and the University of Texas. Situated in the 550-acre MetCenter development, there are nine buildings on site along with an adjacent lot available for further development. Clients include some of the most innovative and trusted companies in the world. The team you'll join also supports our Houston data center campus (see below).

The Requirements

To meet the basic qualifications for this role you will be legally authorized to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. The ideal candidate will have strong motivation, the ability to learn quickly and a professional demeanor. To be a good fit for the Commercial Property Management Assistant opportunity you will have:
  • 3+ years of related administrative / office / basic finance experience.
  • A background in commercial property management.
  • A bachelor's degree or an equivalent combination of education and relevant experience.
  • Bookkeeping experience (accounts payable, accounts receivable, comfort creating budgets, etc.).
  • A proven record of providing excellent internal and external customer service.
  • Experience with Yardi or similar property management software. Quick question for you - click here
  • Proficiency in Microsoft Word, Excel and Outlook.
  • A valid driver's license and reliable transportation (on occasion you will visit an Austin property about 12 miles from the Metro Center Drive property).
  • An understanding of general financial reporting.
  • A professional demeanor and appreciation for office etiquette.
  • Strong learning acumen and a drive to expand your skills and knowledge.
  • Self-motivation and flexibility.
  • The ability to work both independently and as a team player.
  • A good command of the English language, including excellent communication skills.
Just as important will be the following qualities and characteristics:
  • Strong organizational skills and a detail orientation.
  • The ability to multitask and manage multiple activities and priorities.
  • A friendly people-oriented approach and the ability to interact effectively with customers and coworkers; a customer service-centric mindset.
  • The ability to express ideas clearly in written and verbal communications.
  • Resourcefulness and the ability to achieve goals independently.
  • Reliability and punctuality.
You'll primarily work an 8 to 5 schedule, Monday through Friday, although there will be some overtime work as well. While we will expect you to come into the office for your regular schedule, you may be able to do some overtime work from home.

Pictured: Digital Realty’s Houston data center is a highly connected location with access to over 1000 provider networks, multiple Internet exchanges and service delivery networks. The campus is located 17 miles outside of Houston and close to both George Bush and Houston Hobby Airports.

The Role

Reporting to the Real Estate Manager, you will support a team that also includes an Assistant Real Estate Manager. The data centers also have Engineering teams.

The role is essentially a combination of bookkeeping and administrative support, and you'll invest the larger part of your time supporting accounting and finance activities, including:
  • Accounts receivable and accounts payable, including collection of rent, accruals, payment of expenses, compliance with lease terms and other related activities. Quick question for you - click here
  • Assembling and gathering information for annual budgets, forecasts, monthly reports and variance reports.
  • Managing the PO log and preparing the service agreements, addendums, work letters and other items.
While you may advance your career along a variety of paths, the activities above are an important part of the Assistant Real Estate Manager and other roles, so you'll be learning the very things you need to know to move up.

In addition your activities will include:
  • Supporting lease administration, including developing lease abstracts and maintaining all lease and property related files.
  • Responding to customer requests and needs and coordinating with the Property Management Team to assist in resolving issues.
  • Assisting in the selection and performance of vendor services, including preparation of requests for proposals and service agreements. You'll also monitor vendor performance to ensure compliance and standards established in the service agreement are being met.
  • Scheduling and facilitating maintenance with vendors and customers.
  • Documenting and tracking all certificates of insurance from vendors and customers.
  • Maintaining accurate and pertinent information for vendors and customers.
  • Preparing correspondence to customers and vendors.
  • Establishing and maintaining effective working relationships with internal and external customers and vendors.
  • Scheduling and coordinating meetings and customer events.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Digital Realty

Professional development -- you'll learn new things in this role, as data center management is unique. In fact, we understand that there will be a learning curve, but you'll learn from seasoned industry professionals. You should come in ready and willing to learn and grow your skills. Your success in this role could set you up to pursue promotional opportunities, particularly if you are willing to relocate.

Great environment -- at Digital Realty you'll join a great team made up of diverse personalities in an easy-going but results oriented atmosphere. We value transparency and collaboration, and understand the value that each employee brings.

Unique culture -- we are a collaborative, people-focused group dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support. We strive to promote a friendly, fun and open work environment, and our dedication to this is reflected in the long tenure of our employees.

Stable profile -- our uncommonly strong balance sheet, investment-grade debt ratings and the ability to borrow in multiple currencies provide a global footprint for our customers and risk-reducing diversification for us. That puts us in an excellent position to grow the company, provide financing options for our customers, and continually invest in our properties.

The world's largest wholesale data center provider -- the world has changed. We're all embedded in the digital age and companies have had to adjust the way they do business -- how they use their information, protect their data, plan disaster recovery and more. At Digital Realty, we specialize in the solutions needed for today's businesses. We've seen exponential growth as we've expanded our footprint by building data centers throughout the country and across the globe. Today we are one of the 20 largest publicly traded U.S. real estate investment trusts (REITs).

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices. Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.

Excellent compensation -- in addition to a competitive salary and discretionary bonus program, we offer a comprehensive benefits package that includes medical, dental and vision plans; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match and much more.

Video: Find out more about how the acquisition of Telx has enabled Digital Realty to offer the broadest possible range of data center solutions around the world.

Keys to Success

To excel in this role you will be flexible and adaptable; there is always lots going on, the pace is fast, and priorities and deadlines will change frequently. You may start the day with a well laid out to-do list, but you can expect that list to change more than once! To fit in well with the team you will be down-to-earth and take direction with a "can do" attitude -- guidance and direction will come from both the Real Estate Manager and Assistant Real Estate Manager.

Some key elements to your success in this role will be your professionalism, understanding of office etiquette and ability to remain calm in high pressure situations. You'll communicate with a variety of contacts and partners on the Operations team on a daily basis and we're looking for someone with the interpersonal and communication skills to build strong relationships with these contacts and colleagues. You'll need a knack for interacting effectively with people in a variety of locations, particularly in Houston but also around the country.

You'll be resourceful, learn quickly, and accomplish tasks autonomously, but you also will know when to ask for help or clarification. You'll take direction from multiple people throughout the day, so you will need to be proactive about "managing up" and establishing priorities. To be an outstanding Commercial Property Management Assistant you will volunteer to help with additional tasks whenever you are up to date with your own responsibilities.

About Digital Realty

About Digital Realty Trust, Inc.

Globally delivering the Right Workload, in the Right Place, at the Right Value℠.

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

About Telx

Telx, Digital Realty's Colocation and Interconnection line of business, fuels infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. At Telx we're not just about making connections. We're all about making a difference.

Telx colocation and connectivity products serve a broad range of industries from network dense Internet/Cloud Gateway data centers located across 13 US markets: Atlanta, Charlotte (NC), Chicago, Dallas, Los Angeles, Miami, New Jersey, New York, Phoenix, Portland, San Francisco, Santa Clara, and Seattle. With more than 50,000 network connections, Telx enables the hybrid cloud strategies of our customers, and the interconnection of more than 10 million square feet of data center space around the world.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Opportunity Snapshot

The position offers you the opportunity to bring your talents to the unique data center property management industry and join a growing industry leader. You will provide general support for a team managing data center properties in Austin and Houston, including clerical, basic bookkeeping and finance activities, and more. Quick question for you - click here As part of the team you'll enjoy the "best of both worlds:" the close-knit atmosphere of our office as well as the stability and resources of a thriving corporation. You're sure to acquire new skills and résumé-building experience, as no two days will be the same!

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products. With the acquisition of Telx in October 2015, Digital Realty is uniquely positioned to provide a complete range of data center solutions on a global scale that best fit our customers' needs. At the same time, we can now connect them to the cloud and their critical partners on an open platform that includes 135 properties and 198 buildings in 32 markets around the globe.

Pictured: You will work at 7500 Metro Center Drive, which is conveniently located near the Austin-Bergstrom International Airport and about 10 minutes from the state capital and the University of Texas. Situated in the 550-acre MetCenter development, there are nine buildings on site along with an adjacent lot available for further development. Clients include some of the most innovative and trusted companies in the world. The team you'll join also supports our Houston data center campus (see below).

The Requirements

To meet the basic qualifications for this role you will be legally authorized to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. The ideal candidate will have strong motivation, the ability to learn quickly and a professional demeanor. To be a good fit for the Commercial Property Management Assistant opportunity you will have:
  • 3+ years of related administrative / office / basic finance experience.
  • A background in commercial property management.
  • A bachelor's degree or an equivalent combination of education and relevant experience.
  • Bookkeeping experience (accounts payable, accounts receivable, comfort creating budgets, etc.).
  • A proven record of providing excellent internal and external customer service.
  • Experience with Yardi or similar property management software. Quick question for you - click here
  • Proficiency in Microsoft Word, Excel and Outlook.
  • A valid driver's license and reliable transportation (on occasion you will visit an Austin property about 12 miles from the Metro Center Drive property).
  • An understanding of general financial reporting.
  • A professional demeanor and appreciation for office etiquette.
  • Strong learning acumen and a drive to expand your skills and knowledge.
  • Self-motivation and flexibility.
  • The ability to work both independently and as a team player.
  • A good command of the English language, including excellent communication skills.
Just as important will be the following qualities and characteristics:
  • Strong organizational skills and a detail orientation.
  • The ability to multitask and manage multiple activities and priorities.
  • A friendly people-oriented approach and the ability to interact effectively with customers and coworkers; a customer service-centric mindset.
  • The ability to express ideas clearly in written and verbal communications.
  • Resourcefulness and the ability to achieve goals independently.
  • Reliability and punctuality.
You'll primarily work an 8 to 5 schedule, Monday through Friday, although there will be some overtime work as well. While we will expect you to come into the office for your regular schedule, you may be able to do some overtime work from home.

Pictured: Digital Realty’s Houston data center is a highly connected location with access to over 1000 provider networks, multiple Internet exchanges and service delivery networks. The campus is located 17 miles outside of Houston and close to both George Bush and Houston Hobby Airports.

The Role

Reporting to the Real Estate Manager, you will support a team that also includes an Assistant Real Estate Manager. The data centers also have Engineering teams.

The role is essentially a combination of bookkeeping and administrative support, and you'll invest the larger part of your time supporting accounting and finance activities, including:
  • Accounts receivable and accounts payable, including collection of rent, accruals, payment of expenses, compliance with lease terms and other related activities. Quick question for you - click here
  • Assembling and gathering information for annual budgets, forecasts, monthly reports and variance reports.
  • Managing the PO log and preparing the service agreements, addendums, work letters and other items.
While you may advance your career along a variety of paths, the activities above are an important part of the Assistant Real Estate Manager and other roles, so you'll be learning the very things you need to know to move up.

In addition your activities will include:
  • Supporting lease administration, including developing lease abstracts and maintaining all lease and property related files.
  • Responding to customer requests and needs and coordinating with the Property Management Team to assist in resolving issues.
  • Assisting in the selection and performance of vendor services, including preparation of requests for proposals and service agreements. You'll also monitor vendor performance to ensure compliance and standards established in the service agreement are being met.
  • Scheduling and facilitating maintenance with vendors and customers.
  • Documenting and tracking all certificates of insurance from vendors and customers.
  • Maintaining accurate and pertinent information for vendors and customers.
  • Preparing correspondence to customers and vendors.
  • Establishing and maintaining effective working relationships with internal and external customers and vendors.
  • Scheduling and coordinating meetings and customer events.
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Digital Realty

Professional development -- you'll learn new things in this role, as data center management is unique. In fact, we understand that there will be a learning curve, but you'll learn from seasoned industry professionals. You should come in ready and willing to learn and grow your skills. Your success in this role could set you up to pursue promotional opportunities, particularly if you are willing to relocate.

Great environment -- at Digital Realty you'll join a great team made up of diverse personalities in an easy-going but results oriented atmosphere. We value transparency and collaboration, and understand the value that each employee brings.

Unique culture -- we are a collaborative, people-focused group dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support. We strive to promote a friendly, fun and open work environment, and our dedication to this is reflected in the long tenure of our employees.

Stable profile -- our uncommonly strong balance sheet, investment-grade debt ratings and the ability to borrow in multiple currencies provide a global footprint for our customers and risk-reducing diversification for us. That puts us in an excellent position to grow the company, provide financing options for our customers, and continually invest in our properties.

The world's largest wholesale data center provider -- the world has changed. We're all embedded in the digital age and companies have had to adjust the way they do business -- how they use their information, protect their data, plan disaster recovery and more. At Digital Realty, we specialize in the solutions needed for today's businesses. We've seen exponential growth as we've expanded our footprint by building data centers throughout the country and across the globe. Today we are one of the 20 largest publicly traded U.S. real estate investment trusts (REITs).

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices. Not only do we build to LEED and BREEAM certification requirements, but we also are pioneers in thinking about green data centers, including being a contributing member of The Green Grid.

Excellent compensation -- in addition to a competitive salary and discretionary bonus program, we offer a comprehensive benefits package that includes medical, dental and vision plans; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match and much more.

Video: Find out more about how the acquisition of Telx has enabled Digital Realty to offer the broadest possible range of data center solutions around the world.

Keys to Success

To excel in this role you will be flexible and adaptable; there is always lots going on, the pace is fast, and priorities and deadlines will change frequently. You may start the day with a well laid out to-do list, but you can expect that list to change more than once! To fit in well with the team you will be down-to-earth and take direction with a "can do" attitude -- guidance and direction will come from both the Real Estate Manager and Assistant Real Estate Manager.

Some key elements to your success in this role will be your professionalism, understanding of office etiquette and ability to remain calm in high pressure situations. You'll communicate with a variety of contacts and partners on the Operations team on a daily basis and we're looking for someone with the interpersonal and communication skills to build strong relationships with these contacts and colleagues. You'll need a knack for interacting effectively with people in a variety of locations, particularly in Houston but also around the country.

You'll be resourceful, learn quickly, and accomplish tasks autonomously, but you also will know when to ask for help or clarification. You'll take direction from multiple people throughout the day, so you will need to be proactive about "managing up" and establishing priorities. To be an outstanding Commercial Property Management Assistant you will volunteer to help with additional tasks whenever you are up to date with your own responsibilities.

About Digital Realty

About Digital Realty Trust, Inc.

Globally delivering the Right Workload, in the Right Place, at the Right Value℠.

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

About Telx

Telx, Digital Realty's Colocation and Interconnection line of business, fuels infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. At Telx we're not just about making connections. We're all about making a difference.

Telx colocation and connectivity products serve a broad range of industries from network dense Internet/Cloud Gateway data centers located across 13 US markets: Atlanta, Charlotte (NC), Chicago, Dallas, Los Angeles, Miami, New Jersey, New York, Phoenix, Portland, San Francisco, Santa Clara, and Seattle. With more than 50,000 network connections, Telx enables the hybrid cloud strategies of our customers, and the interconnection of more than 10 million square feet of data center space around the world.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at jdibenedetto@engage2excel.com.
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