Digital Realty Career Opportunities
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AutoCAD
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AC and DC power
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Assign data center customer space, issue work orders and create BOM for customer installations, capacity augments and facility expansions in a data center, telecommunications, or colocation environment.
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Senior Data Center Design Engineer
NY - New York
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Take on interesting and complex projects configuring/planning space, power and connectivity across a growing portfolio of cutting-edge data center facilities.

This is your opportunity to leverage your senior level PAC system experience -- your ability to plan and assign space, power and connectivity within a data center, colocation or telecommunications environment -- to join a respected and growing industry leader and take your career to the next level. Working cross-functionally to support Sales, our customers, installation and maintenance teams, and other internal stakeholders, your mission will be to provide best-in-class service by designing and tracking appropriate solutions to meet customers’ needs, providing technicians clear installation instructions and ensuring the optimal use of power and space. You’ll make a visible impact as a member of a talented team currently responsible for 1.266 million square feet of domestic lease space, and we’re growing! Growth equals opportunity, and though you could remain challenged, engaged and happy in this role for years come, your success in the role could set you up to pursue multiple career paths within Telx and Digital Realty.

Telx, Digital Realty's Colocation and Interconnection line of business, fuels infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. At Telx we're not just about making connections. We're all about making a difference. If you'd like to join a business with great technology, a deep portfolio of strategically positioned global resources and the opportunity to grow with a leader in its industry, consider Telx as your next career employer.

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

The Requirements

To meet the basic qualifications for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the Senior Data Center Design Engineer - Colocation opportunity, you also should have:
  • An Associates or Bachelor’s degree in Telecommunications Management, Electrical or Mechanical Engineering, Technology or other relevant field of study
  • At least 5 years of experience in a colocation, data center and/or telecommunications environment required; additional experience is preferred  Quick question for you - click here
  • 5+ years of engineering and planning experience 
  • Strong computer skills including:
    • Advanced skills with AutoCAD and Visio  Quick question for you - click here
    • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Access Outlook) or equivalent
    • Experience using a CRM, ideally Salesforce 
    • Project Management software tools preferred
    • SAP experience preferred
  • Knowledge of AC/DC power  Quick question for you - click here
Just as important as your experience and skills will be the following characteristics and competencies: 
  • Professional business communication, presentation and interpersonal skills
  • Proven organizational skills and keen attention to detail
  • Strong analytical and problem solving skills
  • Must be a proactive, self-starter who is flexible and able to work within deadlines
  • A team-player mentality, calm disposition, and the ability to thrive in a fast-paced, multi-project environment
In addition, you must be willing and able to travel to Telx facilities and for training. We don't anticipate travel will be more than 10%, but it could be as often as once per month.

The Role

As a senior-level data center design engineer (internally titled, Senior Facilities Engineer), you already know much of what this position entails, however, to ensure we're providing a clear picture, here are a few details. You will join a growing team of facilities engineers, led by a working manager who understands every aspect of the role. In fact, he's an outstanding resource and strong mentor who worked his way up along the facilities engineer path to manager, and will help you become acclimated to our processes as you come onboard.

You will be seated in one or our New York facilities and help manage a queue of projects (created in Salesforce). While you could be assigned certain facilities, workflow depends upon the load and availability within individual facilities, so assignments can be fluid. You will travel to multiple sites each year in order to see and understand the space, meet with and build relationships with site personnel, check completed work, etc. 

Your overall work will fall into two key areas. You will provide full cycle workflow around:
  1. New customers' entrance and/or expansion for existing customers at a designated site(s) 
  2. Exit protocols for cancelations and move outs
Your primary responsibilities will include:
  • Assigning customers space, power and connectivity to Meet-Me-Area (MMA)  Quick question for you - click here
  • Issuing Work Orders to instruct facility technicians on installation tasks and to track projects
  • Creating implementation packages in ACAD
  • Creating Project Bills of Material in SAP for customer installations, cable ties, capacity augments and facility expansion projects -- you'll need deep understanding of infrastructure materials to complete this work
  • Assisting Sales with customers' technical requests and approvals
  • Aiding management with insight on possible processes and procedures improvements
As part of your specific tasks, you will:
  • Update facility floor plans using AutoCAD and Visio; 
  • Update power records
  • Update connectivity records (packs)
  • Maintain monthly facility capacity reports for space, power and cross connects
  • Assign new customer racks, cabinets, cages, panels and conduits
  • Create Engineering Packages for the installation of ladder racks, fiber raceways, cable ties, power and grounding
  • Prepare Project Bill of Materials for all installation projects
  • Create Work Orders to instruct facility technicians on tasks to be performed and tracked
  • Track installation projects and sub-contractor work
  • Assist sales engineers with customers' technical requests and support management with process and procedures improvements
  • Visit multiple Telx sights throughout the year
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Us

Professional development -- as a seasoned Design Engineer, we know you'll bring broad experience and skills. At the same time, the diversity of this role means that you're bound to learn new things. In addition, our success depends upon our staying on the leading edge and you will learn new technologies as we adopt them.

Impact where it counts -- we are committed to providing a unique ecosystem of open solutions that power customer growth through exceptional service . . . and you'll have a direct influence on our delivery of that commitment.

Career options -- we are constantly growing and improving. On the one hand, that means you'll need to be flexible and adaptable. On the other hand, strong performers recognize change as an opportunity. Once you have proven yourself in this role, you might set your sights on moving up in our organization. You could pursue management, make a lateral move to other departments such as IT, and follow the growth path there. You'll find ample opportunities for growth. 

Work/life balance -- we work hard, but also know balance is needed to thrive in life. There is some schedule flexibility, and you may put in extra time when needed, but typically you'll work an 8 hour day with an hour for lunch. As long as you are meeting your goals, we even let you work from home a day or two each month so you can schedule that repair or cable company visit that needs to be taken care of.   

Exciting time to join -- with the acquisition of Telx, Digital Realty adds robust colocation, strategic network dense connectivity, a vast and open partner ecosystem and unmatched freedom of choice to one of the world's largest data center footprints.

The "best of both worlds" -- you'll find that working for our company may be a little bit different. We are small enough, with only 1200 employees across our global portfolio, that your hard work will be visible throughout the organization, yet our extensive offering of services and solutions and proven track record of growth; stability and industry-leading innovation give you the resources and tools you need to take your career to the next level.

Unique culture -- we are a collaborative, people-focused company dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support.

Strong foundation -- our financial strength and stability provide our customers with the assurance that Digital Realty and Telx will be their partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital. We view each of our customers as a long-term partner.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers and are also a Contributing Member of The Green Grid.

Excellent compensation -- in addition to competitive compensation, we offer a comprehensive slate of benefits including insurances, PTO and more. In addition, we provide outstanding training to help you thrive and grow your career. 

Keys to Success

To be successful in the role of Senior Data Center Design Engineer, you must be comfortable working in a fast-paced, deadline driven environment. There is a constant flow of work, but the work is interesting. Every installation is different and is dependent upon customer requirements, site, space, power needs etc. Many are highly complex and will require strong analytical reasoning skills -- a love of problem solving is key. Your goal -- to make the most efficient use of power, cooling and space.

In addition to your technical skills, you'll need outstanding interpersonal and communication skills to work with multiple internal stakeholders, and on occasion, customers. This really is a heavy service role, so a teamwork mentality will be key to your success.

You will know you’re hitting the mark and finding success when:
  • Work orders are timely and errors are few
  • You’re effectively building strong relationships with Sales, Engineering, Operations and others with whom you're working, gaining trust and respect
  • You’re acclimated to the point that complexity becomes enjoyable rather than daunting
  • Others are reaching out to you as a motivated and competent team member they know they can rely upon

About Telx & Digital Realty

About Digital Realty Trust, Inc.

Globally delivering the Right Workload, in the Right Place, at the Right Value.℠

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

About Telx

Telx colocation and connectivity products serve a broad range of industries from network dense Internet/Cloud Gateway data centers located across 13 US markets: Atlanta, Charlotte (NC), Chicago, Dallas, Los Angeles, Miami, New Jersey, New York, Phoenix, Portland, San Francisco, Santa Clara, and Seattle. With more than 50,000 network connections, Telx enables the hybrid cloud strategies of our customers, and the interconnection of more than 10 million square feet of data center space around the world.

With the acquisition of Telx in October 2015, Digital Realty is uniquely positioned to provide a complete range of data center solutions on a global scale that best fit our customers' needs. At the same time, we can now connect them to the cloud and their critical partners on an open platform that includes 135 properties and 198 buildings in 32 markets around the globe.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.

Take on interesting and complex projects configuring/planning space, power and connectivity across a growing portfolio of cutting-edge data center facilities.

This is your opportunity to leverage your senior level PAC system experience -- your ability to plan and assign space, power and connectivity within a data center, colocation or telecommunications environment -- to join a respected and growing industry leader and take your career to the next level. Working cross-functionally to support Sales, our customers, installation and maintenance teams, and other internal stakeholders, your mission will be to provide best-in-class service by designing and tracking appropriate solutions to meet customers’ needs, providing technicians clear installation instructions and ensuring the optimal use of power and space. You’ll make a visible impact as a member of a talented team currently responsible for 1.266 million square feet of domestic lease space, and we’re growing! Growth equals opportunity, and though you could remain challenged, engaged and happy in this role for years come, your success in the role could set you up to pursue multiple career paths within Telx and Digital Realty.

Telx, Digital Realty's Colocation and Interconnection line of business, fuels infrastructure, interconnection and business progress. With industry-leading 100% uptime and 100% on-time service delivery SLAs, Telx helps companies build more agile businesses faster with reduced infrastructure complexity and broader reach to new markets. At Telx we're not just about making connections. We're all about making a difference. If you'd like to join a business with great technology, a deep portfolio of strategically positioned global resources and the opportunity to grow with a leader in its industry, consider Telx as your next career employer.

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

The Requirements

To meet the basic qualifications for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the Senior Data Center Design Engineer - Colocation opportunity, you also should have:
  • An Associates or Bachelor’s degree in Telecommunications Management, Electrical or Mechanical Engineering, Technology or other relevant field of study
  • At least 5 years of experience in a colocation, data center and/or telecommunications environment required; additional experience is preferred  Quick question for you - click here
  • 5+ years of engineering and planning experience 
  • Strong computer skills including:
    • Advanced skills with AutoCAD and Visio  Quick question for you - click here
    • Proficiency with Microsoft Office Suite (Excel, PowerPoint, Word, Access Outlook) or equivalent
    • Experience using a CRM, ideally Salesforce 
    • Project Management software tools preferred
    • SAP experience preferred
  • Knowledge of AC/DC power  Quick question for you - click here
Just as important as your experience and skills will be the following characteristics and competencies: 
  • Professional business communication, presentation and interpersonal skills
  • Proven organizational skills and keen attention to detail
  • Strong analytical and problem solving skills
  • Must be a proactive, self-starter who is flexible and able to work within deadlines
  • A team-player mentality, calm disposition, and the ability to thrive in a fast-paced, multi-project environment
In addition, you must be willing and able to travel to Telx facilities and for training. We don't anticipate travel will be more than 10%, but it could be as often as once per month.

The Role

As a senior-level data center design engineer (internally titled, Senior Facilities Engineer), you already know much of what this position entails, however, to ensure we're providing a clear picture, here are a few details. You will join a growing team of facilities engineers, led by a working manager who understands every aspect of the role. In fact, he's an outstanding resource and strong mentor who worked his way up along the facilities engineer path to manager, and will help you become acclimated to our processes as you come onboard.

You will be seated in one or our New York facilities and help manage a queue of projects (created in Salesforce). While you could be assigned certain facilities, workflow depends upon the load and availability within individual facilities, so assignments can be fluid. You will travel to multiple sites each year in order to see and understand the space, meet with and build relationships with site personnel, check completed work, etc. 

Your overall work will fall into two key areas. You will provide full cycle workflow around:
  1. New customers' entrance and/or expansion for existing customers at a designated site(s) 
  2. Exit protocols for cancelations and move outs
Your primary responsibilities will include:
  • Assigning customers space, power and connectivity to Meet-Me-Area (MMA)  Quick question for you - click here
  • Issuing Work Orders to instruct facility technicians on installation tasks and to track projects
  • Creating implementation packages in ACAD
  • Creating Project Bills of Material in SAP for customer installations, cable ties, capacity augments and facility expansion projects -- you'll need deep understanding of infrastructure materials to complete this work
  • Assisting Sales with customers' technical requests and approvals
  • Aiding management with insight on possible processes and procedures improvements
As part of your specific tasks, you will:
  • Update facility floor plans using AutoCAD and Visio; 
  • Update power records
  • Update connectivity records (packs)
  • Maintain monthly facility capacity reports for space, power and cross connects
  • Assign new customer racks, cabinets, cages, panels and conduits
  • Create Engineering Packages for the installation of ladder racks, fiber raceways, cable ties, power and grounding
  • Prepare Project Bill of Materials for all installation projects
  • Create Work Orders to instruct facility technicians on tasks to be performed and tracked
  • Track installation projects and sub-contractor work
  • Assist sales engineers with customers' technical requests and support management with process and procedures improvements
  • Visit multiple Telx sights throughout the year
Note: this description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

Why Us

Professional development -- as a seasoned Design Engineer, we know you'll bring broad experience and skills. At the same time, the diversity of this role means that you're bound to learn new things. In addition, our success depends upon our staying on the leading edge and you will learn new technologies as we adopt them.

Impact where it counts -- we are committed to providing a unique ecosystem of open solutions that power customer growth through exceptional service . . . and you'll have a direct influence on our delivery of that commitment.

Career options -- we are constantly growing and improving. On the one hand, that means you'll need to be flexible and adaptable. On the other hand, strong performers recognize change as an opportunity. Once you have proven yourself in this role, you might set your sights on moving up in our organization. You could pursue management, make a lateral move to other departments such as IT, and follow the growth path there. You'll find ample opportunities for growth. 

Work/life balance -- we work hard, but also know balance is needed to thrive in life. There is some schedule flexibility, and you may put in extra time when needed, but typically you'll work an 8 hour day with an hour for lunch. As long as you are meeting your goals, we even let you work from home a day or two each month so you can schedule that repair or cable company visit that needs to be taken care of.   

Exciting time to join -- with the acquisition of Telx, Digital Realty adds robust colocation, strategic network dense connectivity, a vast and open partner ecosystem and unmatched freedom of choice to one of the world's largest data center footprints.

The "best of both worlds" -- you'll find that working for our company may be a little bit different. We are small enough, with only 1200 employees across our global portfolio, that your hard work will be visible throughout the organization, yet our extensive offering of services and solutions and proven track record of growth; stability and industry-leading innovation give you the resources and tools you need to take your career to the next level.

Unique culture -- we are a collaborative, people-focused company dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support.

Strong foundation -- our financial strength and stability provide our customers with the assurance that Digital Realty and Telx will be their partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital. We view each of our customers as a long-term partner.

Green standard for sustainability -- we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers and are also a Contributing Member of The Green Grid.

Excellent compensation -- in addition to competitive compensation, we offer a comprehensive slate of benefits including insurances, PTO and more. In addition, we provide outstanding training to help you thrive and grow your career. 

Keys to Success

To be successful in the role of Senior Data Center Design Engineer, you must be comfortable working in a fast-paced, deadline driven environment. There is a constant flow of work, but the work is interesting. Every installation is different and is dependent upon customer requirements, site, space, power needs etc. Many are highly complex and will require strong analytical reasoning skills -- a love of problem solving is key. Your goal -- to make the most efficient use of power, cooling and space.

In addition to your technical skills, you'll need outstanding interpersonal and communication skills to work with multiple internal stakeholders, and on occasion, customers. This really is a heavy service role, so a teamwork mentality will be key to your success.

You will know you’re hitting the mark and finding success when:
  • Work orders are timely and errors are few
  • You’re effectively building strong relationships with Sales, Engineering, Operations and others with whom you're working, gaining trust and respect
  • You’re acclimated to the point that complexity becomes enjoyable rather than daunting
  • Others are reaching out to you as a motivated and competent team member they know they can rely upon

About Telx & Digital Realty

About Digital Realty Trust, Inc.

Globally delivering the Right Workload, in the Right Place, at the Right Value.℠

Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

About Telx

Telx colocation and connectivity products serve a broad range of industries from network dense Internet/Cloud Gateway data centers located across 13 US markets: Atlanta, Charlotte (NC), Chicago, Dallas, Los Angeles, Miami, New Jersey, New York, Phoenix, Portland, San Francisco, Santa Clara, and Seattle. With more than 50,000 network connections, Telx enables the hybrid cloud strategies of our customers, and the interconnection of more than 10 million square feet of data center space around the world.

With the acquisition of Telx in October 2015, Digital Realty is uniquely positioned to provide a complete range of data center solutions on a global scale that best fit our customers' needs. At the same time, we can now connect them to the cloud and their critical partners on an open platform that includes 135 properties and 198 buildings in 32 markets around the globe.

Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at jkern@engage2excel.com.
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