The Requirements
To meet the basic qualification for this role you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. To be a good fit for the Project Manager, Data Center Construction opportunity, you also should have:- A college degree, preferably in a technical field such as Engineering, Telecommunications, Computer Science etc. Quick question for you - click here
- 10+ years of experience in data center construction and colocation project management, including expert level knowledge in:
- Rack, cage, electrical distribution, and data cable infrastructure
- Reading/interpreting construction plans, one-line drawings, and construction specifications Quick question for you - click here
- Working knowledge of cost accounting and the ability to create budgets and track costs for all projects, using purchase orders and other tracking methods
- Demonstrated strong project management skills, including the ability to establish goals, accountabilities and timelines, and then to ensure all goals, deadlines, and specifications are met
- Experience engaging and overseeing contractors
- Familiarity with Telcordia specifications
- Strong customer-facing skills and the ability to make effective presentations and respond to questions from groups of clients, customers and the general public
- Advanced level proficiency in the use of MS Productivity tools, including Word, Access, Excel and Visio
- Expert level proficiency with project management software (we use MS Project)
- Initiative and the ability to achieve goals independently
- A proven ability to manage multiple projects, priorities and deadlines
- Advanced analytical and quantitative skills, including the ability to:
- Analyze and solve problems involving several options with limited information
- Interpret a variety of instructions furnished in written, oral, diagram or schedule form
- A strong detail orientation
- A demonstrated ability to work effectively in a fast-paced, mission critical facilities environment
- Excellent communication (oral, written and presentation) skills
- Strong interpersonal abilities
- Advanced knowledge of Telcordia specs
- Experience working with Salesforce
- Proficiency in AutoCAD
- Advanced knowledge of Critical Systems
- PMI certification
The Role
Tip of the spear in fast-growth marketAs Project Manager, Data Center Construction, you will join a team of approximately 18 Project Managers around the country and serve as the implementation services resource in the greater Santa Clara area. Working cross-functionally with our Data Center Operations, Engineering and Sales teams, you will coordinate installation of equipment and infrastructure within a data center or colocation environment. This campus currently has eight buildings with two more expected to be added soon. It will be your mission to ensure these installations are completed on time, on budget and error-free.
You can expect to have 30 or more projects underway at any time (although this can ebb and flow depending on the needs of the business), varying in size and scope from a single cabinet to an entire suite. The project mix typically will include one or two major Scale projects, involving several thousand square feet and representing significant revenue. Most projects will involve interconnectivity with other locations. In addition to your work at the Santa Clara campus, there will be projects at other existing data centers, and we are looking at developing additional properties in the market. In addition, you will support projects in other U.S. locations -- you won't be bored!
More specifically, your key activities will be to:
- Manage the Installations at all facilities to be completed on time or before the committed due date.
- Detail and work with client and Engineering on the technical specifications and requirements.
- Work with contractors and suppliers to obtain the best quality execution and the best pricing.
- Qualify vendors and implement the company's procurement procedures including tendering projects, using RFPs, purchase orders, and cost tracking templates.
- Hold contractors and suppliers to set due dates.
- Continually track the Service Orders to completion.
- Identify and rectify any steps in the process that are delaying installations.
- Attend weekly meetings with all installation managers as assigned.
- Work closely with the Sales Engineers and Sales to ensure what is on the order is understood and what we are project managing to.
- On our large projects know as Scale act as the technical lead and work closely with Sales Engineers and Implementation Engineers to ensure client technical requirements are captured and understood.
- Set real expectations for the project delivery dates.
- Conduct on-site staff training on an as needed basis.
- Support the various departments in with material sourcing, pricing and technical specifications.
- Assist the Sales Engineers in ensuring the Sales Orders accurately reflect the client requirements.
- Work with the Operations teams to ensure they are completing Work Orders in a timely fashion, as well as to lay out timeframes to give to clients when we receive a request.
- Work closely with Facility Engineering, Sales Engineering, Sales, Construction, Procurement, Provisioning and Finance.
- Manage, direct and coordinate the activities of internal or contracted personnel or third parties who are providing services or performing on-site installations.
- Provide implementation updates.
- Keep clients informed of the installation progress.
- Interface with on-site clients as needed to obtain any necessary specifications.
- Attending conference calls and meetings with clients as required.
Pictured: The entrance to 2805 Lafayette, where you will work. One of Silicon Valley's premier mission critical data centers, this property offers customers up to nine megawatts of power, state-of-the-art cooling, redundancy across all systems, 24x7 security, two conference rooms and more.
Why Digital Realty
Important, visible roleAs the "face" of Implementation Services in Santa Clara, you will influence our relationships with customers and showcase our ability to deliver on commitments. You'll be managing both colo and Scale projects, and you'll operate in a market that promises to be unique and dynamic -- you'll have a good deal of autonomy and be able to shape your role. We're forecasting incredible growth in this market and your success will be visible to our senior leaders.
Professional development
We know you'll bring strong experience and knowledge to this role, but given the diversity and volume of projects, you're bound to learn new things. Our success depends upon staying on the leading edge, so you will learn new technologies and best practices along with the rest of us. The talents that make you successful in this role -- leadership, technical savvy, budgeting, etc. -- are the kinds of things we look for when advancement opportunities open up.
The "best of both worlds"
You'll find that working for our company may be a little bit different. We are small enough, with only 1400 employees across our global portfolio, that your hard work will be visible throughout the organization. Yet our extensive offering of services and solutions, and proven track record of growth, stability and industry-leading innovation, give you the resources and tools you need to take your career to the next level.
Strong foundation
Our financial strength and stability provide our customers with the assurance that Digital Realty will be their partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital. We view each of our customers as a long-term partner.
Premium portfolio
The Ashburn campus is the flagship for Digital Realty's Eastern properties. The portfolio enjoys a good deal visibility and the property count across the campus continues to grow. It's a great place to learn our company and stretch your skills.
Green standard for sustainability
At Digital Realty we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-leading best data center practices and experience. We are pioneers in thinking about green data centers, as well as, adopting and building to LEED and BREEAM certification requirements. We are also a Contributing Member of The Green Grid.
Excellent compensation
In addition to a competitive wage and discretionary bonus potential, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, like multiple flexible spending plans, a generous company match on the 401(k) plan, and more.
Keys to Success
This role calls for a unique combination of knowledge and experience, covering both the infrastructure side and the construction side, along with the panache to manage customer relationships. We've already stated it, but it's important enough to repeat: you'll need high energy and excellent organizational skills to manage multiple simultaneous projects, all with firm deadlines. You'll be involved in every aspect of each project, from concept to client move-in.Just as important as your technical skills will be your interpersonal and communication abilities. You will coordinate among a number of internal and external stakeholders, and you'll need to promote collaboration while also holding people accountable. As you probably already know, there will be tough conversations -- you may need to be assertive in holding vendors to deadlines or diplomatic in managing client expectations. You should be as comfortable interacting with installation crews and contractors as you are presenting to C-suite executives.
This is a hybrid role that's a little different from other positions in Implementation Services, and you should be prepared to assume the role of subject matter expert as you support projects in other areas of the U.S. For the most part, the primary Project Manager will be looking to you for insight into managing Scale projects, although there may be other scenarios as well. In these situations, you'll generally be an advisor, but you may also take on direct leadership responsibilities.
Pictured: Each of our data campuses offers state-of-the-art power, cooling, connectivity, and security systems. And each is part of the largest ecosystem of world-class US, European, and APAC carriers, hosting physical connection points for the world's telecommunications networks and Internet backbones.
About Us
Globally delivering the Right Workload, in the Right Place, at the Right Value℠.Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.
Digital Realty is uniquely positioned to provide a complete range of data center solutions on a global scale that best fit our customers' needs. We can connect them to the cloud and their critical partners on an open platform that includes 156 data centers in 33 global markets on 4 continents.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Our Mission
To provide our customers with a trusted foundation for the digital world.
Our Vision
To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.
Our Values
Guide our decisions and actions every day -- above all else, we value customers, excellence, talent, teamwork and success.
Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.