The Requirements
To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Global Product Manager, Portals / Colocation opportunity, you will have:- A bachelor's degree, preferably in Marketing, Computer Science, Information Systems or Engineering.
- Strong project management skills and a demonstrated ability to plan and execute.
- 1 to 5 years of relevant experience, ideally in the Internet or telecom space, which may include any of the following (experience in all areas is NOT required):
- Business analysis and solution definition.
- Software roadmap and release management.
- Portals as a product. Quick question for you - click here
- Colocation as a product.
- Product lifecycle management.
- Marketing.
- Strong technical and business acumen, including the ability to comfortably speak with customers for Voice of the Customer interviews.
- Proficiency in Microsoft Office applications and advanced knowledge of Excel.
- The ability to write copy and develop marketing materials.
- An analytical mindset and systematic approach.
- Excellent people skills, including the ability to network internally and coordinate among customers, colleagues and cross-functional teams.
- Excellent written and verbal communication skills.
- The ability to work independently and manage multiple priorities.
- A collaborative, team-player approach.
Pictured: Organizations need always-on access to their information and processes, and our portal portfolio includes a number of customizable products. For example, MarketplacePORTAL allows customers to access a variety of data center products and services, and the Digital Realty Customer Portal enables them to request customer support 24/7.
The Role
Reporting to the Senior Vice President, Global Product Management & Development, you will join a product management team of 13. While this is an individual contributor role, you'll provide leadership to cross-functional teams, including contributors from operations, IT, the product management team, external vendors and others. You'll invest a good deal of your time in managing projects, supporting the development of portal products (primarily) and colocation products. Quick question for you - click hereYour mission will be to ensure that portal and colocation products are properly managed and performing within established revenue growth, margin and churn range. This will include ensuring these products integrate effectively with the rest of the Digital Realty product suite. You'll play a key role within the team, directly responsible for both product lifecycle management and strategy of our existing portal and colocation products. and product development for any new products.
There will be hands-on work, but a main focus will be planning and managing projects, including:
- Analyzing and defining new product specifications and requirements in collaboration with customers.
- Establishing clear business processes and defining the scope of work.
- Delegating responsibilities and clarifying expectations, and holding team members accountable.
- Coordinating cross-functionally, helping remove roadblocks and solve problems.
- Managing product releases.
- Developing marketing materials to support products.
- Support cross-functional teams to improve our quote-to-cash process.
- Assist with sales training and development.
- Manage inventory, including producing reports on what inventory is available.
- Conduct Voice of the Customer interviews to gain insight into customer requirements to inform product development.
- Write copy, release documentation, and marketing materials to support product lines and portal product releases.
Pictured: Digital Realty removing limits to global business around the world. Through our seamless, interconnected global network we offer more open data center service choices than anyone, including choices around vendors, service partners, network carriers, configurations and locations. A few examples include (top to bottom) Profile Park, Dublin; 29A International Business Park, Singapore; and 365 Main Street, San Francisco. All our facilities provide maximum product flexibility with state of the art power, cooling, connectivity and system redundancy.
What's in It for You
Strategic and tactical impactOur year-over-year double-digit growth has included major acquisitions, and you'll help envision the roadmap that not only consolidates diverse product lines but also ensures integration and synergy across product lines. In addition, your focus on execution will be essential in ensuring day-to-day activities move steadily toward success.
Professional development
You'll expand your experience and skills in a role affording broad exposure internally and externally. Each project will be unique, presenting intriguing business and engineering challenges. You'll work with major name customers and expand your international experience. In addition, we are dedicated to remaining on the leading edge of technology, so you will learn new systems, tools and processes right along with us.
Leadership growth
The SVP to whom you'll report is a recognized industry expert and brings deep experience in guiding world-class products from idea to impact. He's also committed to leadership development. Success in this role could set you up to take on new responsibilities and challenges within product management, or you might pursue other career paths within the company.
Growth without limits
We merged with DuPont Fabros Technology (DFT), effective in September, accelerating our commitment to provide the most comprehensive set of data center solutions and expertise in the market. We now are able to support deployments ranging from single-cabinet colocation and interconnection to multi-megawatt to hyperscale. The combined company has an equity market cap of approximately $27 billion, and a total enterprise value of over $35 billion.
People-focused culture
We are a collaborative, people-focused group dedicated to quality and continuous improvement. When you join us, you receive our commitment to your continued development and support. We strive to promote a friendly, fun and open work environment, and our dedication to this is reflected in the tenure of our employees. People like it here and tend to stay.
Excellent compensation
In addition to competitive compensation and bonus potential, we offer a comprehensive benefits package that includes medical, dental and vision plans; a generous allotment of paid time off and paid holidays; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match and much more.
Video: Each data center campus is different, but this virtual tour of NYC1 will give you an idea of the various systems, services and amenities that make Digital Realty the data center provider of choice worldwide. Like all of our data centers, NYC1 offers premier air-conditioned space, state-of-the-art access control and surveillance systems that comply with or exceed International Telecommunication Union (ITU) industry standards.
Keys to Success
This role will involve some creativity, but the emphasis is on execution. You'll need to be a detailed thinker with exceptional planning and organizational skills. In effect you will be the hub in a hub-and-spoke model, so your interpersonal and leadership skills will be just as important as your marketing and technical knowledge. You should be adept at influencing and motivating others, networking internally, and developing solid working relationships.There will be a learning curve and we'll provide training. At the same time, we'll also look to you to be proactive about getting up to speed as quickly as possible. Our best product management professionals have a strong sense of ownership and accountability regarding the results they deliver as well as their own professional development.
In addition, in order to be an outstanding Global Product Manager, you will:
- Achieve goals independently and also contribute effectively as a team player.
- Pay close attention to details, but also grasp the bigger picture and how the details fit into it.
- Bring a collaborative approach, knowing when to flex and when to stand your ground.
- Maintain open lines of communication among all stakeholders, ensuring everyone stays in the loop.
- Manage a lot of moving parts effectively in a deadline-driven environment.
- Model a positive, can-do attitude, and help project team members focus on solutions rather than obstacles.
- Stay abreast of trends and developments in the data center space.
About Us
Globally delivering the Right Workload, in the Right Place, at the Right Value℠.Digital Realty Trust, Inc. supports the data center and colocation strategies of more than 600 firms across its secure, network-rich portfolio of data centers located throughout North America, Europe, Asia and Australia. Digital Realty's clients include domestic and international companies of all sizes, ranging from financial services, cloud and information technology services, to manufacturing, energy, gaming, life sciences and consumer products.
Digital Realty is uniquely positioned to provide a complete range of data center solutions on a global scale that best fit our customers' needs. We can connect them to the cloud and their critical partners on an open platform that includes data centers in global markets on 4 continents.
Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.
Our Mission
To provide our customers with the trusted foundation for the digital world
Our Vision
To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.
Our Values
Guide our decisions and actions every day -- above all else, we value customers, excellence, talent, teamwork and success.
Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions.
Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled
Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.