Real Estate Manager
New Jersey or New York City


Opportunity Snapshot
Top reasons to consider aligning your career with Digital Realty
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Build a progressive career home and enjoy autonomy plus support where high tech meets real estate
If you combine strong commercial real estate management experience with leadership skills and the ability to manage multiple priorities, this position offers you some compelling opportunities. You will:
  • Make your mark in a visible role as you support 13 data centers in New Jersey and New York -- two of these are greenfield, and currently under construction.
  • Expand your skills in a broad position that includes managing financials, leading staff, helping oversee operations and more.
  • Lead a team within a dynamic and supportive management structure.
  • Join an exciting industry and interact with some high profile clients.
  • Showcase your potential to take on additional responsibilities and advance within our growing organization.
Digital Realty: Where the cloud lives and business thrives. We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create a unique power of choice and value when and where our customers need it.
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Make an Impact, Expand Your Skills and Gain Broad Exposure at Global Industry Leader

The Requirements
Find out what it takes to thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Real Estate Manager opportunity, you will have:
  • A bachelor's degree or comparable experience.
  • Four to seven years of related experience in commercial real estate / property management.
  • A strong understanding of financial terms and principles (i.e. cash vs. accruals process), including:
    • The ability to analyze and conduct complex financial and business decisions.
    • Experience with common area maintenance (CAM) reconciliation.
  • Basic knowledge and understanding of common terms and components related to HVAC and electrical infrastructure. Experience in data centers is preferred but not required.
  • Proficiency in Microsoft Office, particularly Word and Excel.
  • Experience with property management software, preferably Yardi.
Just as important will be the following competencies and characteristics:
  • Strong leadership skills, including the ability to coach and mentor others.
  • A strong sense of urgency to complete tasks for both tenants and internal departments.
  • Strong organizational skills and a detail orientation.
  • The ability to work in a fast-paced, high volume environment.
  • Exceptional communication skills, both written and verbal.
  • Great customer service ability, with a service-driven mindset and excellent skill with tenant relations, with the ability to effectively resolve situations or complaints from customers, employees, or management.
  • Problem-solving skills, a resourceful nature, and the willingness to seek solutions and information.
For the most part, you will work typical business hours, Monday through Friday. At the same time, we'll look to you to be flexible about working overtime on occasion. You'll also need to be willing and able to respond outside of normal business hours by phone or email if needed.

Currently the team is working remotely until at least January 2021. At that time we will re-evaluate the situation. Once we come back to the office, you'll be based on our Piscataway campus, but you also will need to travel to the other data centers in New Jersey and New York.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the Regional Manager, Portfolio Operations, Northeast, you will provide leadership to three Assistant Real Estate Managers and two Property Managers. You'll be responsible for all financial aspects and the overall management and maintenance of buildings on the six data center campuses. You'll manage accruals, oversee budgets, and put together report packages as you also review and approve purchase / work orders to ensure compliance with budget.

In addition to the financial piece, you'll also assist with the overall management and maintenance of the buildings, including a robust mechanical and electrical infrastructure that was built specifically for our customers. This will include working closely with a full complement of Engineering, Janitorial and Security staff who will help with the technical aspects of the facility.

More specifically, you will:
  • Oversee and be responsible for the planning, budgeting and control of operating and capital expenditures.
  • Manage the preparation of mulit-million dollar annual budgets, forecasts, quarterly reports, and variance reports.
  • Supervise the accounts receivable and accounts payable process, including collection of rent, accruals, payment of expenses, common area maintenance estimates, tune-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.
  • Oversee the compliance of all customer lease agreements to ensure all obligations of the Landlord and Customer are being met.
  • Respond to customer requests and needs and coordinate with the Property Management and Technical Operation Teams to solve the issues.
  • Maintain a strong relationship with customers.
  • Oversee the selection and performance of vendor services, including preparation of request for proposals and service agreements; monitor vendor performance to ensure compliance and standards established in the service agreement are being met; supervise scheduling and facilitating maintenance with vendors and customers.
  • Perform property inspections on a regular basis; make recommendations to maintain/enhance the asset.
  • Maintain a strong relationship with the Asset Manager and Technical Operations Team for the portfolios to ensure that all corporate objectives are being met.
  • Supervise and manage your team members to ensure exceptional performance is being achieved.
  • Set and attain performance goals.
  • Hold the responsibility for the development, coaching, and counseling of the team members.
Pictured: 365 S. Randolphville Road, in Piscataway Township is in a strategic and resilient location with proximity to extensive fiber networks. This premier campus setting currently supports and services numerous world-class companies including Fortune 100/500 organizations representing the financial services, healthcare services, education, legal, communications, and IT services industries.
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Why Join Us
More great reasons to build a career home with us.
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Ownership and impact
You will play an integral part in managing the operational and financial aspects of several important properties, giving you great exposure and visibility. You will work with and learn from talented leaders and join a team that works well together.

Professional development
We place a strong emphasis on helping people grow, and are committed to promoting from within whenever possible. Success in this role could set you up to pursue a variety of career paths within our organization.

Global reach
Digital Realty is in 20 countries on 6 continents, and provides interconnected ecosystems for 700+ network and content providers, 600+ cloud and IT providers, and 800+ enterprises. It is always on, including 24/7 support 365 days a year, delivering 99.999% uptime.

Growth without limits
We're growing fast and growing smart, including acquiring businesses that complement and strengthen our core offerings. We're already one of the largest players in our space, and ongoing growth will create opportunities for strong performers.

Entrepreneurial culture
We value collaboration and encourage innovation, and the organization is committed to providing employees the tools they need to excel and develop professionally.

Excellent compensation
In addition to a competitive salary and discretionary bonus potential, we offer a comprehensive benefits package that includes all you'd expect such as insurances, multiple flexible spending accounts, and a 401(k) plan, along with some nice surprises, such as a low employee contribution on health insurance, a generous match for the 401(k), a pet insurance offering and more.

Video: PlatformDIGITAL™ is a global data center platform from Digital Realty that enables clients to host their critical infrastructure and interconnect to digital ecosystems across the world.
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Road to Success
Explore the characteristics that will enable you to stand out.
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To excel here you will be a motivated go-getter with a proactive approach to getting up to speed quickly. Ours is a fast-paced environment and we're looking for a professional who takes pride in their ability to handle pressure, multi-task and remain flexible and adaptable as priorities change. The role requires a strong detail orientation, and the dynamic environment requires the ability to grasp the big picture and how the details fit into it.

To fit in well with the team, you will bring a collegial attitude paired with a high level of professionalism and an upbeat personality. You should be resourceful and able to accomplish tasks autonomously, but you also should know when to ask for help or clarification. The team dynamic is important as well, and you should be proactive about establishing a reputation for reliability, attitude and quality work.

You'll communicate with a variety of people internally and externally, so you'll need the interpersonal and communication skills to build strong relationships, and the ability to provide great customer service. You'll also need a knack for interacting effectively with people in different functional areas, who may have different priorities; in some cases, you may need to manage expectations.
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Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.