Quick Question:

Within the last 5 years, what role did the following play in your job:
Architecting and designing large, scalable customer-facing portals in both web and mobile apps.
Quick Question:

Within the last 5 years, what role did the following play in your job:
Managing full-stack development projects
Quick Question:

Within the last 5 years, what role did the following play in your job:
Lead cross-functional teams that include both internal and external stakeholders
Senior Web Portal Architect/Manager

Opportunity Snapshot
Top reasons to consider aligning your career with Digital Realty
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Make your mark as part of a sharp, driven team while building a career home at an industry leader

Successful experience architecting large, scalable enterprise products and strong team leadership skills. If this describes you, this position offers you some very compelling opportunities. You will:
  • Play a leadership role in an important initiative to build an all-new global customer portal using state of the art technology
  • Make a triple impact that will include enhancing customer satisfaction, providing superior service and reducing IT complexity
  • Continue to make your mark across a multi-year journey -- we have a number of intriguing ideas to implement, such as introducing AI for self-service Quick question for you - click here
  • Build a progressive career home at one of the world's largest data center solution providers
  • Join a team of motivated and imaginative professionals who are building the next generation of collocation and scale offerings in cloud and date-centric solutions
Digital Realty: Where the cloud lives and business thrives. We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create a unique power of choice and value when and where our customers need it.
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Key Role in a High-Profile Initiative to Build an All-New, Leading Edge Global Customer Portal

The Requirements
Find out what it takes to thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Senior Web Portal Architect / Manager opportunity, you will have:
  • 10+ years of experience architecting and designing large, scalable customer-facing portals in both web and mobile apps
  • A demonstrated ability to lead cross-functional teams that include both internal and external stakeholders
  • 4 to 5 years of experience and expert-level knowledge of front-end development and JavaScript frameworks such as React.JS, Next.JS, Gatsby, Angular.JS -- you must have worked on managing two to three full-stack development projects Quick question for you - click here
  • Thorough knowledge of microservices architecture, REST APIs and consumption
  • The ability to manage vendors
  • A master’s or bachelor’s degree in digital UI/UX (preferred), computer science or another related field, or equivalent technical education in a directly related area
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Digital Realty supports the data center, colocation and interconnection strategies of customers across the Americas, EMEA and APAC, ranging from cloud and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products. To better serve these customers we are consolidating multiple portals into a single, global customer portal.

Reporting to the API Engineering Director, you will be responsible for portal planning and execution throughout the portal lifecycle, including gathering and prioritizing product and customer requirements, executing the product vision, and working closely with Architecture, Development and Business teams to ensure portal solutions achieve Digital Realty’s business goals. You'll oversee day-to-day operations of the portal team and support processes. Quick question for you - click here
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Why Join Us
More great reasons to build a career home with us.
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Impact now and later
In addition to leading the design and launch of the portal, you will be involved in ongoing efforts to take the product to the next level, building on customer feedback, adding intriguing features and more.

High visibility
This is a strategic corporate initiative and your successes will be noticed by senior leadership. Even more importantly, your successes will make a significant difference for our customers.

Growth without limits
We're growing fast and growing smart, including acquiring businesses that complement and strengthen our core offerings. We're already one of the largest players in our space, and ongoing growth will create opportunities for strong performers.

Entrepreneurial culture
We value collaboration and encourage innovation, and the organization is committed to providing employees the tools they need to excel and develop professionally.

Excellent compensation
In addition to a competitive salary and discretionary bonus potential, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, like multiple flexible spending plans, a generous company match on the 401(k) plan, and more.
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More Insight
Explore the characteristics that will enable you to stand out.
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More about the requirements
In addition to the qualifications listed under The Requirements tab, we're looking for a professional who has:Just as important will be the following competencies and characteristics:
  • High-integrity and a team-player approach
  • A strong focus on understanding customer needs
  • Exceptional analytical problem-solving skills with excellent follow-up habits
  • Excellent written, verbal and presentation communication skills
  • The ability to tackle issues with a sense of urgency while maintaining professionalism and accuracy
  • An aptitude for understanding technical concepts and simplifying them
  • Strong time management and organizational skills
  • Solid interpersonal skills for working with multiple departments, subject matter experts, and colleagues that are geographically dispersed
  • A self-starter approach with the ability to work in a fast-paced, high-demand environment
  • The ability to successfully manage/execute multiple projects and remote resources simultaneously
Top candidates also will have MANY of the following:
  • Expert knowledge of content management systems and/or relevant web applications used for web production; headless CMS experience is highly desired
  • Experience in launching full stack development based products and solutions
  • Expert-level knowledge in integrating full stack development projects with Microservices and APIs
  • Expert-level knowledge in using Jira or Azure DevOps
  • Expert-level knowledge in CI/CD pipelines, release management strategy
  • Knowledge of Microsoft Azure or AWS-based application deployment
  • Experience in positioning, messaging and launching products on a global basis
  • A proven track record for product delivery and launch
As an essential business, we are taking appropriate steps to ensure the health and safety of all employees. For the time being, you will work remotely. We are waiting for more information before finalizing a post-COVID return-to-work policy.

More about the role
In addition to the responsibilities under The Role tab, you will:
  • Work with stakeholders to create and organize product backlogs
  • Partner with the business to gather requirements, assist in story writing, and manage/groom the backlog
  • Provide technical direction for the UI/UX development and design, from the definition phase through to implementation
  • Work with cross-functional teams to drive site enhancements
  • Assume responsibility for:
    • Developing desktop and mobile customer-facing websites
    • Providing content management, content strategy, and project management
    • Developing and implementing project plans and schedules, including release forecasting
    • Developing roadmaps and working with peers to ensure cross-roadmap continuity and resource balancing
  • Partner with API layer team to ensure front end requirements are met
  • Manage the work in take and day to day development activities with external consulting company/vendor resources
  • Integrate customer and market research to document customer use cases, and product requirements
  • Assume responsibility for supporting new and existing applications; once a new application is deployed, you will be responsible for ongoing support and maintenance
  • And more
More about your success
Your technical expertise in front-end architecture will be essential, but just as important will be the leadership and interpersonal skills to influence and motivate a wide array of stakeholders. We currently have multiple customer portals, but we'll look to you to take a square-one approach to envisioning the new global portal. You'll need to bring a strategic mindset as well as willingness to roll up your sleeves to accomplish goals.

In addition, in order to be an outstanding Senior Web Portal Architect / Manager, you will:
  • Own and articulate the portal big picture, but also pay attention to details
  • Combine analytical thinking with creativity in solving problems
  • Maintain open lines of communication between and among stakeholders
  • Keep a constant eye out for ways to improve the product and processes
  • Stay abreast of relevant emerging technologies and best practices -- our competitive edge depends on our ability to stay ahead of the curve
  • Make sound decisions even when you don't have all the information you would prefer to have
  • Ensure a diligent approach to accurate documentation
This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
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Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at jmitka@engage2excel.com.