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Quick Question:

Do you possess a minimum of 2 years of facility management experience in a high reliability data center or similar environment?
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Quick Question:

Do you have a strong mechanical background in carpentry and general building hardware maintenance (doors, locks, windows, flooring, etc.)?
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Quick Question:

Within the last 5 years, what role did the following play in your job:
Perform maintenance tasks that include light carpentry, light landscaping, changing light bulbs, crating and uncrating equipment, painting, door hardware and adjustments.
Facility Assistant
VA - Ashburn


Opportunity Snapshot
Top reasons to consider aligning your career with Digital Realty.
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Important Multi-Functional Role at a Premier Data Center Facility and Campus

Top five reasons to build a progressive facility management career with Digital Realty:
  • While experience in high-reliability facilities is preferred, this could be your opportunity to learn mission-critical data center operations.
  • You won't be bored: This is an important role touching on everything from handling minor repairs and modifications to coordinating with vendors to helping out on the loading dock.
  • People enjoy this role at Digital Realty -- we have a high number of Facility Assistants with many years of tenure at different locations. In fact, there are a number of Facility Assistants supporting various buildings on our Ashburn campus, so you'll have strong mentorship and support when you need it
  • You'll become part of an exciting, expanding industry; Digital Realty is a world leader in supporting the phenomenal growth of the Internet, cloud deployments, etc., and you'll work with some well-known clients.
  • In addition to a competitive wage and bonus potential, we offer comprehensive benefits.
Digital Realty: Where the cloud lives and business thrives. We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create a unique power of choice and value when and where our customers need it.
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Step Up to a Mission-Critical Facility Operations Support Role with a Global Industry Leader

The Requirements
Find out what you'll need own and excel in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Facility Assistant opportunity, you will have:
  • 2+ years of experience in commercial facility management; experience in data centers or other high-reliability environments is preferred  Quick question for you - click here
  • Background in basic carpentry and general building hardware maintenance (doors, locks, windows, flooring, etc.) preferred
  • Painting experience  Quick question for you - click here
  • General mechanical skills
  • Solid computer skills to work with our ticketing system; working knowledge with Microsoft Office applications, particularly Outlook, Word and Excel 
  • The ability to provide routine reports to a variety of key contacts
  • Experience with vendor management and coordination
Just as important will be the following competencies and characteristics:
  • Strong written and verbal command of the English language
  • Solid organizational skills
  • Rudimentary problem-solving skills and technical savvy
  • A responsible attitude and strong work ethic; willing to work extended hours as required
  • The ability and willingness to respond to emails after hours in the event of an emergency
It's also important to note that this is a very busy position that requires a lot of walking and standing.

You will typically work a Monday - Friday, 7:30 AM to 4 PM schedule, though there may be some flexibility.

All candidates chosen for consideration must submit to and pass Digital Realty's background check.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the Real Estate Manager, you will be responsible for providing day-to-day facility maintenance and repairs at a large-scale data center on Digital Realty's Ashburn campus. This is a broad role with important facility-focused responsibilities. While other members of Operations are responsible for equipment repair and maintenance, your focus will be on the building and grounds. You will leverage our web-based ticketing system to drive your workflow, and support the facility's reliability by assisting with basic maintenance and repair of various mechanical systems, minor leaks, oversight of the grounds, including irrigation and snow removal, and more. As necessary you will coordinate with and ensure quality work by contractors, and that the facility always looks its best.  Quick question for you - click here

More specifically, you will:
  • Assist with minor facility modifications
  • Assist as a security monitor, including looking for security violations and at times escorting contractors to secured areas
  • Assist with shipping/receiving and general loading dock activities and operations
  • Perform daily walkthrough of the facility and maintain facility logs in compliance with walkthrough observations
  • Assist managers with obtaining facility-related price quotations and bid proposals
  • Assist with scheduling repairs and preventative maintenance of general facility equipment and grounds, including but not limited to, landscaping, irrigation systems, elevators and lifts, dock levelers, pest control and trash removal
  • Assist with cleaning and general maintenance of the facility
  • Perform general maintenance tasks, such as light carpentry, light landscaping, changing light bulbs, crating and uncrating equipment, painting, door hardware and adjustments; you'll need to be able to utilize all standard hand tools
  • Assist with fire extinguishers and other facility equipment
  • Maintain inventory of administrative and break room supplies, alerting management when reorders are needed
  • Routinely perform a visual roof inspection to identify leaks
  • Providing basic maintenance reports
  • Maintain work areas in a neat and safe manner
  • Organize and file facility documents
Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
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Why Digital Realty
More good reasons to join our team.
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Impact Role
In many ways, you will be the eyes and ears of the Operations team, identifying areas that need attention. Over time you should be able to recognize potential issues before they become problems, helping us stay ahead of the curve.

Strong Training & Advancement
You bring the needed basic skills and we'll ensure you have the tools and training to succeed with our organization. Upon joining us, you'll enjoy two weeks of training with a senior-level facilities professional and your supervisor. In addition, you will cross-train in order to support other buildings when needed. Prove yourself and in time you could advance to a senior-level role or pursue other opportunities in Operations, such as supporting mechanical or electrical systems.

Intriguing Industry
The hyperscale deployments offered by the data centers you'll support are necessary for cloud and big data applications as well as large, distributed websites maintained by some of the biggest names on the Internet.

People-Focused Culture
We are a collaborative, people-focused group dedicated to quality and continuous improvement. When you join us, you receive our commitment to your continued development and support. We strive to promote a friendly, fun and open work environment, and our dedication to this is reflected in the tenure of our employees. People like it here and tend to stay and build successful careers. 

Excellent Compensation
In addition to a competitive wage and discretionary bonus potential, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, like multiple flexible spending plans, a generous company match on the 401(k) plan, and more.

Pictured: Thanks to dedicated Operations Teams, Digital Realty has achieved "five nines" of uptime performance for the eleventh consecutive year. Exceeding 99.999 percent reliability year after year demonstrates our commitment to resiliency and to serving as a true business partner to all our customers.
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Road to Success
Explore the characteristics that will enable you to stand out.
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To excel in this role you will bring a strong sense of ownership and the initiative to see what needs to be done and do it. You should be able to achieve goals independently. Help is always available, but if you're the person we're looking for, you understand that working through problems is a great way to learn.

At the same time, you'll need to be a team player, as you will interact with a wide variety of internal and external contacts. We'll look to you to take a customer service approach to those interactions, including actively soliciting feedback to ensure your activities and deliverables meet expectations. In addition, in order to be an outstanding Facility Assistant you will:
  • Lead by example in attendance, attitude and technical work product
  • Pay close attention to details and also grasp the bigger picture
  • Take initiative in digging in to discover the cause of issues, and combine analytical skills and creativity in solving them
  • Be flexible and willing to perform tasks and duties expected and unexpected with a pleasant and professional attitude
  • Manage multiple tasks and priorities effectively in a fast-paced environment
  • Remain open to learning new things, including the Digital Realty way
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Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at sgaskill@engage2excel.com.