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Quick Question:

My most relevant experience comes from the following industry:
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Quick Question:

Within the last 5 years, what role did the following play in your job:
Maintenance and repair of electrical systems (if your experience is residential or office building, please select familiarity but never a component of my job)
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Quick Question:

Have you ever worked in a data center previously?
Data Center Facility Engineer (second shift)
MA - Bedford


Opportunity Snapshot
Top reasons to consider aligning your career with Digital Realty
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Attitude is just as important as experience; we'll train you, building on your current knowledge

If you combine strong mechanical or electrical knowledge (preferably both) with a positive attitude and a desire to learn, this position offers you some compelling opportunities. You will:
  • Expand your experience in critical infrastructure facilities operations -- as long as you have experience in at least one trade (electrical, mechanical, or HVAC), we'll teach you the others. Quick question for you - click here
  • Play an important role in overseeing and monitoring building operations, including HVAC, electrical, BMS, emergency generators and fire/life safety systems.
  • Earn competitive pay and comprehensive benefits that include three weeks of paid vacation and more.
  • Share ideas and insights with a large, diverse team that shares a strong commitment to operational excellence, as evidenced by 11 consecutive years of five nines uptime (99.999%).
  • Showcase your potential to take on additional responsibilities and advance within one of the world's largest providers of full-service data center solutions.
Important: We're hiring for a night shift that runs Tuesday through Saturday, from 3 to 11 PM. This can be a great schedule if you are pursuing other life goals during the day, such as education . . . and we offer an education allowance for relevant schooling.

Digital Realty: Where the cloud lives and business thrives. We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create a unique power of choice and value when and where our customers need it.
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Grow Your Skills in Data Center Infrastructure at a Growing Global Industry Leader

The Requirements
Find out what it takes to thrive in this role.
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To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship. In addition, to be a good fit for the Data Center Facility Engineer opportunity, you will have:
  • 1+ years’ experience in mission critical facilities operating / engineering or equivalent equipment experience -- if you have experience with mechanical, electrical, generators, HVAC or networking, we want to talk with you.* Quick question for you - click here
  • Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Adobe Acrobat and/or Visio.
  • The ability to read schematics and diagrams; familiarity with AutoCAD is a plus.
  • Basic understanding of emergency situations and escalation processes.
  • Strong quantitative and qualitative reasoning skills, with a demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
  • The ability to:
    • Lift and handle up to 50 pounds.
    • Work under a raised data center floor.
    • Climb ladders (up to 16 feet) to reach plenum spaces.
  • Strong interpersonal, presentation and communication skills, with the ability to respond effectively, verbally in writing to sensitive issues, complex inquiries or complaints.
  • A detail orientation and strong organizational skills.
Top candidates will also have knowledge of and experience with at least SOME of the following:
  • Various UPS Systems and architectures.
  • Various cooling systems and architectures.
  • Infrastructure redundancy configurations and equipment and their risks (N+1, 2N, ATS/ STS, Failover Scenarios).
  • Energy efficiency principals.
  • Building management systems (BMS), computerized maintenance management systems (CMMS), data center infrastructure management (DCIM), and power metering systems.
In addition to working the night shift described above, you'll need to be able to work extra hours as necessary, and to respond to emergencies.

Pictured: Located on the technology corridor at the interchange of Route 128/I-95 and Route 3, 55 Middlesex Turnpike is a single-story data center facility with 10 MW of power and 48,000 sq. ft. of raised floor space. The building has multiple utility feeds, is served by numerous carriers, and features robust electrical and mechanical redundancy.
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The Role
If you meet the minimum qualifications, feel free to apply at any time. If you'd like some additional details about the role, please read below.
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Reporting to the Manager of Facility Engineering, you will be a contributing member to the site level Data Center Operations team, which includes 5 other Engineers. Quick question for you - click here Key responsibilities will include helping ensure Digital Realty’s data center operations achieve the highest level of availability by:

Contributing to the daily site operation, including creation and modification of site operating procedures. Contributing to creation of change management tickets. Creation of timely incident reporting, site maintenance and repairs/inspections.

More specifically, you will:
  • Gain a complete understanding of the following DLR and site related items:
    • Facility layout and operation of MEP systems and the ability to illustrate site specific system one-lines with good accuracy.
    • Equipment nomenclature standards and equipment locations.
    • Facility drawings and equipment specifications.
    • Equipment sequence of operations (SOOs), standard operating procedures (SO’s), and emergency operating procedures (EOPs).
    • Customer SLAs and engineering specific lease obligations critical to data center operations.
    • Facility top 20 EOPs.
    • BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends.
    • DLR event management, event escalation, and incident reporting procedures.
    • Computerized maintenance management system (CMMS), including the ability to create, edit, implement, and close change management work orders.
    • Creating/editing/resolving/closing incident reports following a site incident.
    • Maintenance and operations standards.
    • Digital Realty’s environmental and occupational health and safety standards.
  • Gain a complete understanding of all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
  • Supervise construction activity and installations as required.
  • Serve as the executor in the site specific change management processes including the creation of method of procedures (MOPs) for low risk preventative maintenance and repairs as well as the oversight of those maintenances as they are carried out.
  • Effectively troubleshoot site mechanical and electrical systems.
  • Respond to unplanned events without immediate supervision.
  • Efficiently complete rounds/inspections and detecting anomalies during those rounds.
  • Develop or improve SOPs for site specific equipment.
  • Gain a good understanding and knowledge of the local customers' business and datacenter operation.
  • Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
  • Complete DLR Critical Awareness Training.
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Why Join Us
More great reasons to build a career home with us.
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Professional development
Even if you already have data center experience, you are bound to gain new skills and experience, working with brand-new equipment. In addition, we are committed to helping our people grow professionally, including providing training opportunities.

Career options
Success in this position could set you up to pursue an Assistant Chief Engineer and then Chief Engineer role. In time you could work up to Data Center Manager.

State-of-the-art equipment
We are committed to staying on the cutting-edge of our industry, meaning you'll be exposed to and work with the latest technology.

Growth without limits
We're growing fast and growing smart, including acquiring businesses that complement and strengthen our core offerings. We're already one of the largest players in our space, and ongoing growth will create opportunities for strong performers.

Entrepreneurial culture
We value collaboration and encourage innovation, and the organization is committed to providing employees the tools they need to excel and develop professionally.

Excellent compensation
In addition to a competitive wage and discretionary bonus potential, we offer a comprehensive benefits package that includes all you would expect plus some pleasant surprises, like multiple flexible spending plans, a generous company match on the 401(k) plan, and more.
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Road to Success
Explore the characteristics that will enable you to stand out.
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Depending on your background, there may be a lot to learn. We'll help you, of course, but you also should be proactive about getting up to speed quickly. Even if your knowledge is broad and deep, you should be open to learning on an ongoing basis -- no one knows it all.

To excel in this position you will grasp the important role played by the equipment and infrastructure in this data center, and the critical role played by the data center in our customers' businesses. To be successful on this team you'll need to see this as much more than a job -- you'll need to see it as a mission.

There's a variety of different equipment and systems here and it all requires TLC to keep it humming like clockwork. It should be clear by now that this is a hands-on role; you'll need much more in your background than experience with rounds and readings. In addition, to be an outstanding Data Center Facilities Engineer, you will:
  • Achieve goals independently, but also know when to ask for help.
  • Remain open to learning new things, including the Digital Realty way of doing business.
  • Be willing to dig in to discover the cause of issues, and be creative in solving them.
  • Demonstrate a strong sense of ownership and pride in your work.
  • Bring a commitment to teamwork.
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Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact the Human Resources Department at jdibenedetto@engage2excel.com.