Tired of Working for a 3rd Party? Come Join Digital Realty's Facilities Engineering Team!

Work Directly for One of the World's Fastest-Growing Data Center Companies

You combine strong mechanical and/or electrical skills with technical knowledge of systems/equipment within mission-critical facilities. You are a team player who also owns your responsibilities and is driven to learn. If that describes you, consider joining the Digital Realty team in New York. As a Facilities Engineer II, you will: 

• Expand your experience in critical infrastructure facilities operations. As long as you have strong mechanical or electrical experience, we can train you in other areas such as UPS, HVAC, BMS and CMMS systems. 
• Enjoy wide exposure with opportunities to continually learn. We have multiple suites with diverse systems meaning learning is nearly endless.
• Keep your hands-on skills sharp. We occasionally use external resources but most maintenance and repair are done by the internal team.
• Share ideas and insights with a large, diverse team that shares a strong commitment to operational excellence, as evidenced by more than a dozen consecutive years of five nines uptime (99.999%).
• Enjoy a collaborative culture and tight-knit team. Unlike with 3rd party vendors, you'll be part of the family -- a valued, important, and appreciated team member.
• Earn competitive compensation and a comprehensive benefits package that includes medical, dental and vision plans; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match; employee stock purchase plan and much more.

We have several opportunities available for candidates open to working all shifts/days. Typically, there is also plenty of overtime available, and we typically offer it to volunteers before assigning it. 

Digital Realty: Where the cloud lives and business thrives. We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create a unique power of choice and value when and where our customers need it.

Pictured: You'll be assigned to our state-of-the-art, NYC data center at 111 8th Avenue, the 3rd largest building in New York.

To be a good fit for the Facilities Engineer II opportunity, you will have:

• Hands-on electrical or mechanical skill and competence in the area of non-expertise (i.e., electrical expertise with mechanical competence, or vice-versa)
• Experience with at least one facility operating / engineering trade (UPS, HVAC, generators, and/or fire/life safety systems. 3+ years of experience preferred: data center experience is a plus. Quick question for you - click here
• Strong understanding of infrastructure redundancy configurations and equipment and their risks (e.g., N+1, 2N, ATS/ STS, failover scenarios)
• Communication and organizational skills and the ability to:
  • Use a ticketing system and write MOPs. Incident reporting experience preferred.
  • Comprehend, analyze and interpret complex project documents, including blueprints, line drawings, AutoCAD, and PDF documents.
  • Develop installation standards and project tracking/management documents.
  • Respond effectively, verbally and in writing, to sensitive issues, complex inquiries or complaints.
• Strong knowledge of energy efficiency principals
• Basic understanding of emergency situations and escalation processes
• Solid MS Office Suite skills, including Word and advanced ability in Excel.
• A high level of commitment to customer service to both co-workers and clients.
• Physical ability to make rounds in the 3rd largest building in NYC (daily rounds can take 6 hours)

To meet the basic qualification for this role, you will have legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.

Reporting directly to the Manager of Facility Engineering, as Facilities Engineer II, you will work the second shift (3 PM - 11 PM) and serve as a contributing member of the site-level Data Center Operations team. Working with at least one other engineer on your assigned shift, you will contribute to the daily site operations, including creating and modifying site operating procedures, creating change management tickets, delivering timely incident reports, and performing site maintenance, repairs and inspections to help ensure Digital Realty’s data center operations achieve the highest level of availability.  

Each shift, you will monitor the operations of the building, performing rounds, taking readings, and responding to issues that arise including adjustments to the HVAC, electrical, BMS, emergency generators and fire/life safety systems. You'll maintain chilled water, air conditioning, ventilating and other mechanical and electrical equipment. Pivotal to your success will be your ability to troubleshoot, repair and learn new systems and equipment.

A sampling of duties includes:

• Monitoring and maintaining all building systems and mission-critical facilities equipment and other equipment associated with the data center environment including mechanical, electrical, emergency generators, fire/life safety systems and associated equipment. 
• Conducting routine, ongoing assessment of the building systems operations.
• Performing tests and rounds, and analyzing data to assure the proper functioning of equipment.
• Performing preventive maintenance on all building equipment.
• Working on building management programs for a mission-critical facilities environment.
• Ensuring efficient operation of all building systems.
• Assisting, as necessary, with scheduling of preventive maintenance, contracted maintenance and general maintenance with minimum disruption of building services. Coordinating maintenance efforts, as needed, with outside contractors, tenant finish personnel and engineers.
• Maintaining lighting in all areas of the building.
• Ensuring compliance with all safety procedures as well as utilization of protective equipment.
• Maintaining ongoing communication with tenants, owners, property management and vendors.
• Responding quickly to emergency situations (fire, evacuation, equipment failure, etc.) and customer concerns.
• Ensuring compliance with applicable codes, requisitions, government agencies and Digital directives as they relate to building operations

Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.