Own an Important Facility Maintenance Job at Our Growing, Ashburn Data Center Campus

Make an impact as you perform hands-on repairs, and work closely with team members, vendors and customers.

If you combine at least a year of hands-on trade experience with strong facility maintenance skills (general mechanical, carpentry, painting, patching, etc.), and the communication skills to work with a variety of vendors, customers and internal contacts, the job of Facility Assistant with Digital Realty could be your perfect fit. Here's why:

• You'll become part of an exciting, expanding industry. Digital Realty is a world leader in supporting the phenomenal growth of the Internet, cloud deployments, etc., and you'll have visibility to some well-known clients.
• You'll be assigned to either buildings M-1 and M-2 (new construction) or building P on our Ashburn campus where you'll enjoy strong mentorship and training from a highly experienced supervisor and our outstanding, collaborative facilities support team.
• You won't be bored: This is an essential role working on everything from minor repairs and modifications to coordinating with vendors to working with Property Management, Facilities Engineering, and others. Every day is different.
• Showcase your potential to take on additional responsibilities and advance, perhaps to a Facilities Engineer, within one of the world's largest providers of full-service data center solutions. 
• In addition to competitive compensation and bonus potential, we offer a comprehensive benefits package that includes medical, dental and vision plans; flexible spending plans for multiple purposes; a health savings account; a 401(k) plan with company match, fun perks like team lunches, and much more. 

We have two roles available so feel free to share this information with your qualified network of peers. This is a full-time day shift (Monday - Friday) role with some schedule flexibility. You'll work a consistent schedule starting between 7 AM and 9 AM. 

Digital Realty: Where the cloud lives and business thrives. We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create a unique power of choice and value when and where our customers need it.

Pictured: Building P on the Ashburn Data Center Campus. We have 16 buildings in Northern Virginia

To be a good fit for the Facility Assistant position, you will have:

• At least a year of experience in facility repair and maintenance management; experience in data centers or other high-reliability environments is preferred Quick question for you - click here
• Background in basic carpentry and general building hardware maintenance (doors, locks, windows, flooring, etc.) preferred
• Painting and patching experience  Quick question for you - click here
• General mechanical skills 
• Solid computer skills to work with our ticketing system; working knowledge of Microsoft Office applications, particularly Outlook, Word and Excel 
• The ability to provide routine reports to a variety of key contacts 
• Experience with vendor management, scheduling and coordination  Quick question for you - click here

Just as important will be the following competencies and characteristics:

• Strong written and verbal command of the English language
• Solid organizational skills and attention to detail
• Basic problem-solving skills and technical savvy
• A team player with a positive attitude, a strong work ethic and pride in your work

Note: All candidates chosen for consideration must submit to and pass Digital Realty's background check.

Reporting to the Real Estate Manager (REM) for your assigned building, you will join a large Property Operations team, including another REM, Assistant Real Estate Managers, Facility Engineers, and Facility Assistants.

You will be responsible for providing day-to-day facility maintenance and repairs at a large-scale data center on Digital Realty's Ashburn campus. This is a broad role with important facility-focused responsibilities. While other members of Operations are responsible for equipment repair and maintenance, your focus will be on the building and grounds. You will use our web-based ticketing system to prioritize your work, and support the facility's reliability by assisting with basic maintenance and repair of various mechanical systems, minor leaks, oversight of the grounds, including irrigation and snow removal, and more (approximately 75%). The remainder of your time will be spent on administrative and service tasks including coordinating with and ensuring quality work by contractors so the facility always looks its best; walking the grounds and communicating needs/insights to your supervisor; and completing administrative tasks such as quotes and reports. 

More specifically, you will:

• Assist with minor facility modifications
• Assist as a security monitor, including looking for security violations and at times escorting contractors to secured areas
• Assist with shipping/receiving and general loading dock activities and operations
• Perform daily walkthroughs of the facilities and maintain facility logs in compliance with walkthrough observations
• Assist managers with obtaining facility-related price quotations and bid proposals
• Escort customers to various locations within the data center
• Assist with scheduling repairs and preventative maintenance of general facility equipment and grounds, including but not limited to, landscaping, irrigation systems, elevators and lifts, dock levelers, pest control and trash removal
• Assist with cleaning and general maintenance of the facility
• Perform general maintenance tasks, such as light carpentry, light landscaping, changing light bulbs, crating and uncrating equipment, painting, door hardware and adjustments; you'll need to be able to utilize all standard hand tools
• Assist with fire extinguishers and other facility equipment
• Maintain inventory of administrative and break room supplies, alerting management when reorders are needed
• Providing basic maintenance reports
• Maintain work areas in a neat and safe manner
• Organize and file facility documents

Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.

To excel in this role, you will bring a strong sense of ownership, a positive attitude, and the initiative to see what needs to be done and do it. You should be able to achieve goals independently. Support is always available, but if you're the person we're looking for, you understand that working through problems is a great way to learn and enjoy working autonomously. 

At the same time, you'll need to be a team player, as you will interact with a wide variety of internal and external contacts. You'll take a customer service approach to those interactions and meet your responsibilities in a timely manner and with a sense of urgency.