Quick Question:

Within the last 5 years, what role did the following play in your job:
Assist with scheduling repairs and preventative maintenance of general facility equipment and grounds, including but not limited to landscaping, irrigation systems, elevators and lifts, dock levelers, pest control and trash removal
Quick Question:

Do you possess a minimum of 2 years of commercial facility maintenance experience?
Quick Question:

Do you have a strong mechanical background in carpentry and general building hardware maintenance (doors, locks, windows, flooring, door hardware and adjustments, etc.)?
Quick Question:

Within the last 5 years, what role did the following play in your job:
Working directly with vendors: invoices and service agreements including facility related price quotations and bid proposals.
Please note that this position is no longer available.
If you would like to be considered for similar opportunities now or in the future, feel free to apply and/or set up a notifier for yourself.
Facility Assistant
Canada - Woodbridge/Toronto

Opportunity Snapshot
Top reasons to consider aligning your career with Digital Realty.
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Build your career where real estate meets high-tech at one of Canada's premier data centers

You combine at least two years of commercial facility management experience with solid maintenance and repair skills including general mechanical, light carpentry, painting, etc. Additionally, you bring strong communication skills and the ability to work effectively with internal and external contacts from vendors and service providers to team members and customers. If that describes you, we invite you to apply for the role of Facility Assistant with Digital Realty. Here's why:
  • While experience in high-reliability facilities is preferred, this could be your opportunity to learn mission-critical data center operations.
  • You won't be bored: This is an important, diverse role that includes things like coordinating with vendors, shipping & receiving, monthly reporting, light maintenance and more. Quick question for you - click here
  • Broad exposure means that, once you've proven yourself in the role, you might set your sights on career opportunities on the real estate side or the technical side of our organization.
  • You'll become part of an exciting, expanding industry; Digital Realty is a world leader in supporting the phenomenal growth of the Internet, cloud deployments, etc., and you'll work with some well-known clients.
  • In addition to a competitive wage and bonus potential, we offer comprehensive benefits.
You will typically work Monday - Friday, from 7 AM to 3 PM or 8 AM to 4 PM (there is some flexibility around start times).

Digital Realty: Where the cloud lives and business thrives. We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data center campuses. Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivaled data center expertise. The new Digital Realty combines unparalleled data center services, carrier-dense interconnection, real estate acumen, and financial strength to create a unique power of choice and value when and where our customers need it.

Pictured: Just outside Toronto, 1 Century Place covers a million square feet and features Digital Realty's newest design, offering the best in flexibility and performance.
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Important and Diverse Facilities Operations Support Role with a Global Industry Leader

The Requirements
Find out what it takes to thrive in this role.
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To be a good fit for the Facility Assistant opportunity, you will have:
  • 2+ years of experience in commercial facility management; experience in data centers or other high-reliability environments is preferred Quick question for you - click here
  • Background in basic carpentry and general building hardware maintenance (doors, locks, windows, flooring, etc.) preferred
  • Painting experience 
  • General mechanical skills Quick question for you - click here
  • Solid computer skills to work with our ticketing system; working knowledge with Microsoft Office applications, particularly Outlook, Word and Excel 
  • The ability to provide routine reports to a variety of key contacts Quick question for you - click here
  • Experience with vendor management and coordination
Just as important will be the following competencies and characteristics:
  • Strong written and verbal command of the English language
  • Solid organizational skills
  • Rudimentary problem-solving skills and technical savvy
  • A responsible attitude and strong work ethic; willing to work extended hours as required
  • The ability and willingness to respond to emails after hours in the event of an emergency
Important to note: This very busy position requires a lot of walking and standing. The building is 711,000 ft² and has four floors + the grounds. 

All candidates chosen for consideration must submit to and pass Digital Realty's background check.
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The Job
If you meet the minimum qualifications, feel free to apply at any time. Read below for more details about the position.
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Reporting to the Real Estate Manager (REM) and working closely with the Assistant REM, you will be responsible for providing facility operations support at a large-scale data center on Digital Realty's growing Woodbridge campus. This is a broad role with important facility-focused responsibilities. While other members of Operations are responsible for equipment repair and maintenance, your focus will be on the building and grounds. You will leverage our web-based ticketing system to drive your workflow, and support the facility's reliability by assisting with basic maintenance and repair of various mechanical systems, minor leaks, oversight of the grounds, including irrigation and snow removal, and more. As necessary you will coordinate with and ensure quality work by contractors, and that the facility always looks its best. 

More specifically, you will:
  • Assist with minor facility modifications
  • Assist as a security monitor, including looking for security violations and at times escorting contractors to secured areas
  • Assist with shipping/receiving and general loading dock activities and operations
  • Perform daily walkthroughs of the facility and maintain facility logs in compliance with walkthrough observations
  • Assist managers with obtaining facility-related price quotations and bid proposals
  • Escort customers to various locations within the data center
  • Assist with scheduling repairs and preventative maintenance of general facility equipment and grounds, including but not limited to, landscaping, irrigation systems, elevators and lifts, dock levelers, pest control and trash removal
  • Assist with cleaning and general maintenance of the facility
  • Perform general maintenance tasks, such as light carpentry, light landscaping, changing light bulbs, crating and uncrating equipment, painting, door hardware and adjustments; you'll need to be able to utilize all standard hand tools
  • Assist with fire extinguishers and other facility equipment
  • Maintain inventory of administrative and break room supplies, alerting management when reorders are needed
  • Routinely perform a visual roof inspection to identify leaks
  • Providing basic maintenance reports
  • Maintain work areas in a neat and safe manner
  • Organize and file facility documents
Note: This description is intended to give you a general overview of the position and is not an exhaustive listing of duties and responsibilities.
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Road to Success
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To excel in this role you will bring a strong sense of ownership and the initiative to see what needs to be done and do it. You should be able to achieve goals independently. Help is always available, but if you're the person we're looking for, you understand that working through problems is a great way to learn.

At the same time, you'll need to be a team player, as you will interact with a wide variety of internal and external contacts. We'll look to you to take a customer service approach to those interactions, including actively soliciting feedback to ensure your activities and deliverables meet expectations. In addition, in order to be an outstanding Facility Assistant, you will:
  • Lead by example in attendance, attitude and technical work product
  • Pay close attention to details and also grasp the bigger picture
  • Take initiative in digging in to discover the cause of issues, and combine analytical skills and creativity in solving them
  • Be flexible and willing to perform tasks and duties expected and unexpected with a pleasant and professional attitude
  • Manage multiple tasks and priorities effectively in a fast-paced environment
  • Remain open to learning new things, including the Digital Realty way
Pictured: Digital Realty's Data Center at 1 Century Pl, Woodbridge, ON L4L 8R2, Canada
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Digital Realty is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.